An intensive professional development training course on
HR Foundation for Organisational
& Career Development Success
The Structure
This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.
Module 1 - HR Essentials for Effective Management
Module 2 - Coaching, Mentoring & Career Development for Success
The Course Content
Module 1 - HR Essentials for Effective Management
Day One: Building an Effective Foundation
- The case for Effective People Management
- The role of effective Talent Identification and Selection in helping the business achieve its corporate goals
- Creating effective job descriptions, key selection criteria and competencies required to prepare for the process
- Assessment centres and selection techniques to achieve better predictive accuracy
- Evidence based Behavioural Based Interviews and other assessments
- Effective selection and screening methods
Day Two: Talent Management
- Talent Management and productivity goals
- Recruiting & Selecting Exceptional Internal and External Talent
- Ensuring effective Orientation and Retention of Talent
- Role of Employee Engagement and Motivation
- Effective Development of Talent
- Succession Planning for sustainability and business continuity
Day Three: Learning & Development
- Key role of Learning and Development to the success of the organisation
- Effective Training and Development Solutions
- Alignment of Learning and Development with Career Management
- Building effective Business Curriculums
- Coaching and Mentoring for Managers
- Leadership Development for Sustained success
Day Four: Performance Management
- The Performance Management Cycle
- Setting Objectives, KPIs and Performance Standards
- Holding Effective Review Conversations
- Giving and Receiving effective Feedback
- Causes of Poor Performance & Dealing with Poor Performance
- Performance Management and the Disciplinary Process
Day Five: Motivation and Recognition
- Understanding Motivation in the organisational context
- Meaningful objectives and alignment to work
- Effective Recognition techniques
- Effective Employee Engagement
- Workshop Learning reviews
- Action planning for Sustainability
Module 2 - Coaching, Mentoring & Career Development for Success
Day Six: The Coaching Foundation
- Types of Workplace Coaching
- Distinguishing between coaching, mentoring and counselling
- Key coaching skills for effective performance
- Assessing coaching skills
- Meeting ethical guidelines and professional standards
- Introducing Coaching Models - PEDICR & GROW
Day Seven: Advanced Communication Skills for Coaching & Mentoring
- Understanding self & others - personal communication styles
- Importance of Active listening
- SOLER Model for Active Listening
- Effective questioning techniques
- Language - verbal and non-verbal
- Consolidation - Conducting a coaching session
Day Eight: Mentoring Techniques & Practices
- Objectives and benefits of mentoring
- Corporate mentorship programs
- Most commonly used techniques among mentors
- Mentoring relationships: formal and informal
- Pitfalls to be avoided for effective Mentoring
- Consolidation – Conducting a Mentoring session
Day Nine: Learning and Development Principles
- Understanding human development and learning
- The 70:20:10 Model
- Learning Styles – Honey & Mumford
- Best practices in career development
- Developing your career SWOT
- Career planning & Talent Management
Day Ten: Enabling Organisations for Effective Performance
- Common workplace issues
- Developing workplace counselling programs (EAPs)
- Managing Workplace Conflict
- Coaching to address and reduce conflict
- Assessing Organisational Readiness for sustainability
- Personal Action Planning
The Certificate
- AZTech Certificate of Completion for delegates who attend and complete the training course
