An HRCI Pre-Approved Training Course
Coaching, Mentoring & Career Development for Success
Gearing towards a High Performance-Based Organization
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The Coaching and Mentoring Course equips professionals with the practical skills, frameworks, and confidence to coach, mentor, and develop others effectively — while also advancing their own career growth.
This course goes beyond theory. Delegates work through established coaching models including GROW and PEDICR, develop advanced communication skills, and practise conducting real coaching and mentoring sessions. From distinguishing between coaching, mentoring, and counselling, to managing workplace conflict and building career development plans, every module is grounded in direct application.
What sets this course apart is its dual focus — building the capability to develop others while also giving delegates the tools to take ownership of their own career trajectory through SWOT analysis, talent management principles, and the 70:20:10 learning model.
Whether you are new to coaching or looking to formalise your mentoring practice, these coaching courses deliver structured, immediately applicable skills for lasting professional impact.
The Coaching and Mentoring Course is designed to develop well-rounded professionals who can lead coaching conversations, build effective mentoring relationships, and create the conditions for sustained individual and organisational performance.
By the end of this course, participants will be able to:
The Coaching and Mentoring Course is designed for professionals who lead, develop, or support others — and who want to build structured, effective coaching and mentoring capability alongside their own career development skills.
This course is suitable for:
The Coaching and Mentoring Course is delivered through an interactive, experiential learning approach where delegates do not just learn about coaching — they practise it. Each day builds progressively, from foundational coaching skills through to mentoring, learning theory, and organisational application.
Live coaching and mentoring session practice is built into the course, giving delegates real experience applying frameworks before returning to their organisations.
Delivery methods include:
The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Register now or contact our team to discuss schedules, delivery formats, and customised options.
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Common questions about our training courses
Delegates will learn and practise two established coaching models — GROW and PEDICR. Both are introduced with clear frameworks and then applied in live coaching sessions during the course. Participants leave knowing exactly how to structure a coaching conversation and guide others toward meaningful outcomes.
Yes. One of the first things the course addresses is the clear distinction between coaching, mentoring, and counselling — explaining when each approach is appropriate and how they differ in purpose, structure, and relationship. This clarity helps delegates apply the right approach in the right context within their organisations.
Yes. Day 5 addresses common workplace issues including conflict management, and specifically covers how coaching approaches can be used to address and reduce conflict. Delegates also learn how to assess organisational readiness and develop workplace counselling programmes, giving them a broader toolkit for supporting employee wellbeing.
A full day is dedicated to advanced communication skills — covering personal communication styles, active listening using the SOLER model, effective questioning techniques, and verbal and non-verbal language. Delegates develop the communication awareness and skills that underpin every effective coaching and mentoring relationship.
The learning and development module covers the 70:20:10 model, Honey & Mumford learning styles, talent management best practices, and career planning frameworks. Delegates leave with practical tools to support both their own career growth and the development of the people they manage or mentor.
Delegates will return to their organisations with structured coaching and mentoring skills they can apply immediately — conducting more effective one-to-one conversations, supporting team members' development more deliberately, and using proven frameworks to address performance and career development challenges with greater confidence.
