An HRCI Certified Training Course
Writing Effective Policies & Procedures
Writing Policies and Procedures for the Electronic Age
Why Choose Writing Effective Policies & Procedures Training Course?
This Writing Effective Policies & Procedures training course is designed with best practices and benchmarks to fully prepare delegates to skilfully develop and document effective Policies and Procedures. Key issues will be included comprehensively such as process, workflows, compliance, language, organizational values and culture.
This area of expertise is crucially important because all work activities are governed by Policies and Procedures and integral to capturing Internal Knowledge aligned with Knowledge Management strategies. Hence, in order to perform their duties and be highly effective, all practicing corporate professionals must develop these essential skills.
This Writing Effective Policies & Procedures training course fully prepares delegates to translate Policy into Action by developing the relevant policy and procedures. Delegates will explore techniques to ensure that Policies and Procedures are welcomed, understood, accepted and fully integrated by all those who need to use them. The distribution and publishing resources of the documents on modern devices such as smartphones and tablets will be explored. The training course provides a definitive framework and sustainable action plan to creating purposeful Policies and Procedures Documents, and provides an editable Templates toolkit for future use of all delegates
This Writing Effective Policies & Procedures training course will feature:
- How to develop professional Policy and Procedure documents
- How to identify and design the main structure and content
- Case Study examples of best practiced Policies and Procedures
- Techniques and methods used in documenting effective Policies and Procedures
- Ensure precise, unambiguous and certain content, thus writing clearly and concisely
What are the Goals?
By the end of This Writing Effective Policies & Procedures training course, participants will be able to:
- Demonstrate highly effective drafting skills, which will be useful tools in all types of documents
- Analyse the clarity of expression in all documents
- Apply methods to highlight potential problems with existing Policies and Procedures and improve their effectiveness
- Illustrate the impact of non-compliance and build fully compliant procedures
- Demonstrate ability to manage and reduce risk effectively
- Integrate Documentation management via sound Change Management principles
- Align efforts with Knowledge Management strategies
Who is this Training Course for?
This course is designed for delegates to build key capabilities in documentation management to optimize planning and productivity, that enable organizational success through the achievement of corporate goals.
This Writing Effective Policies & Procedures training course is suitable to a wide range of professionals but will greatly benefit:
- Human Resource Professionals and Policy Owners and Writers who wish to advance their knowledge and skills
- Managers at all levels who wish to consolidate, refresh and reinforce their knowledge and skills
How will this Training Course be Presented?
This Writing Effective Policies & Procedures training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a variety of practical sessions including conceptual walkthroughs, case studies, demonstrations and presentations, and group interaction are programmed within. This Writing Effective Policies & Procedures training course is highly interactive with individual and group activities. These sessions are informative, inspiring, enjoyable and presented in a focused atmosphere conducive to learning.
The Course Content
- Importance and impact of policies and procedures to the organization
- Hierarchy of documents and types of policy and procedures
- Mapping of Process and workflow for efficiency and productivity
- The impact of change on Policies and Procedures
- Integration of Policy Management within Knowledge Management for the Digital Workplace
- The DDIE Strategic Planning Process
- Considering Organisational Culture and Values
- Simplifying process with a flow chart
- Mind mapping as a pre-writing exercise
- Effective technical writing cycle
- Defining Key Content that matters
- Developing A Policy – Best Practice Template Framework & Content
- Developing A Procedure – Best Practice Framework and Content
- Key Differences between Procedures and Standard Operating Procedures
- The legal and compliance role of Policies and Procedures
- The review process and management approval
- The rationale of writing disclaimers for risk management
- Reviewing for absolutes, conditional phrases and other hidden legal issues
- Importance of Employee Acknowledgment and related Compliances
- The Importance of International Standards –ISO
- Change Management strategies to ensure effective implementation
- Differentiate between visual clarity and visual clutter
- Enabling users to locate information efficiently
- Publication formats and related technology
- Checklist: Is your document format designed for readability?
- Coordinating and communicating the changes
- Management of the Policy and Procedure Revision cycle
- Evaluating the need for changes in policy or procedure
- Revisions with minimum disruptions inclusive of acceptance
- Impact of effective implementation of electronic policies and procedures
- Case Studies of Policies and Procedures
- Action Plan for Sustainability – DDIE and Policy Content Checklist
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
- The HRCI Approved Provider Seal and the corresponding Re-certification Credit Hours Awarded will be reflected in the Certificate of Completion
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Accreditation
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Frequently Asked Questions
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Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.