Mastering Fact-Finding and Investigation

Would any organisation want a reputation for prejudice and not dealing with allegations seriously? Any sense of natural justice will expect employers to show that they have undertaken a fair and thorough investigation of complaints. This investigation can be time-consuming and complicated, and an organisation may be reluctant to divert resources, but the existence of independent investigators ensures that allegations of inappropriate behaviour, misconduct, poor performance and grievance can be fairly and transparently investigated without suggestions of intimidation, ‘closing ranks’ or possible bias. Delegates will have the opportunity to explore the key stages of the process and practice the skills and approach required. Ideally, This Mastering Fact-Finding and Investigation training course should be undertaken before conducting investigations, but it can also act as a refresher and confirmation of existing good practice.

This Mastering Fact-Finding and Investigation training course will feature:

• The role and function of the independent investigator
• Acknowledging personal limitations and reservations and identify tactics to deal with them
• The focus for the investigator
• The importance of highlighting impartiality throughout the process
• Recognising some of the common problems and difficult personalities

By the end of this training course, participants will be able to:

• Develop a thorough investigation plan
• Deal with issues around interviews, including confidentiality, anonymity and the presence of third parties
• Prepare for and conduct investigatory interviews
• Evaluate evidence objectively
• Compile a report and conduct an internal investigation  

This Mastering Fact-Finding and Investigation training course is suitable to a wide range of professionals but will greatly benefit:

• Employee Relations Specialists
• Negotiation and Mediation Specialists
• Nominees / Volunteers for the Role
• Occupational Health Staff
• HR Generalists
• Line managers responsible for managing/conducting investigations
• Employee representatives

This Mastering Fact-Finding and Investigation training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes extensive role pay, self-report questionnaires, discussion, group exercises and tutor input.