This week in Dubai, Lydia Hirst led an engaging course aimed at enhancing the leadership capabilities of Operational Managers. Focusing on the concept of Action Logics—which refers to how leaders perceive the world—we examined the leadership styles required at strategic, operational, and tactical levels.
We drew parallels between tactical managers and Olympic rowing champions, exploring ways first-line managers can inspire and influence their teams to meet deadlines and achieve goals. How do we ignite the drive to succeed? How can we instill focus for impactful results?
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Operational leaders hold pivotal roles within an organization. They require a blend of technical, interpersonal, and cognitive skills—more diverse than those needed by tactical or strategic leaders. They must grasp the organization’s goals and articulate them in a way that resonates with their teams. Being exceptional communicators is essential, as they must adeptly choose from the myriad of communication channels available in the digital age.
Strategic leaders bear the responsibility for crafting the organization’s Vision, Mission, and Corporate Objectives. They select strategies to accomplish these aims. How can they collaborate effectively? How can they foster staff engagement to drive exceptional results? Are they prepared to adapt and transform the organization in response to evolving external factors?
Key discussion topics included:
- The Seven Action Logics
- The notion that leaders are cultivated, not born
- Strategies for tactical leaders to motivate staff
- Application of coaching models
- Cross-departmental collaboration
- Managing performance, delivering feedback, and compensation
- Leadership Competency: Power & Traits
- Developing and communicating Vision and Mission
- Clarity on what strategy entails
- Employee Engagement
There’s no universal leadership archetype or style. Each manager, as a leader, must develop a personalized toolkit to maximize employee potential. It’s a challenging endeavor! This Effective Organizational Leadership course offers insights into the essentials of leadership, highlights your strengths, and provides strategies to enhance your future practice.
