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The Value Stream Mapping (VSM) Course gives lean, operations, and process improvement professionals a comprehensive, technically grounded capability in VSM covering lean foundations, current-state mapping, waste identification, future-state design, and the implementation and continuous improvement frameworks needed to drive sustainable operational excellence.
Value Stream Mapping is one of the most powerful tools in the lean practitioner's toolkit providing a visual, end-to-end picture of how value flows through a process and where waste, delay, and inefficiency are consuming time and resources. When applied rigorously, VSM transforms how organisations understand their processes and prioritise their improvement efforts.
This course covers the complete VSM lifecycle from lean principles, TIMWOODS waste taxonomy, and takt time calculation, through Gemba observation, current-state mapping, bottleneck identification, and process efficiency analysis, to future-state design, pull systems, Kanban, load levelling, and the implementation planning, KPI development, and lean leadership practices that sustain improvement over time.
The Value Stream Mapping (VSM) Course is built for professionals who want to move beyond theoretical lean knowledge and develop the hands-on VSM capability to map, analyse, redesign, and continuously improve real value streams with confidence and rigour.
The Value Stream Mapping (VSM) Course is designed to develop comprehensive VSM capability from lean foundations and current-state mapping through waste analysis, future-state design, and sustainable implementation and continuous improvement.
By the end of this course, participants will be able to:
The Value Stream Mapping (VSM) Course is designed for lean, operations, and process improvement professionals who want to develop or strengthen their VSM capability from foundational mapping skills through to future-state design, implementation planning, and continuous improvement leadership.
This course is suitable for:
The Value Stream Mapping (VSM) Course is delivered through a structured, hands-on learning approach that mirrors the real VSM project lifecycle building lean foundations before progressing through current-state mapping, waste analysis, future-state design, and implementation planning. Each day is structured around a distinct VSM phase ensuring delegates develop both the conceptual understanding and the practical mapping skills that real VSM projects demand.
Current-state mapping exercises, Gemba observation techniques, waste identification analysis, future-state design sessions, and implementation planning workshops are integrated throughout ensuring delegates leave with genuine, applicable VSM competence.
Delivery methods include:
Understanding Lean Thinking
Value Stream Mapping Fundamentals
Data Collection and Process Analysis
Developing the Current-State Map
Analyzing the Current State
Lean Improvement Opportunities
Future-State Mapping Principles
Developing the Future-State Map
Implementing Value Stream Improvements
Sustaining Operational Excellence
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Day 1 covers the lean thinking and VSM fundamentals that underpin every subsequent mapping and analysis activity — including lean principles, the TIMWOODS waste taxonomy, customer value and value creation, flow and pull concepts, and the practical preparation required before a VSM project begins. Delegates who understand lean deeply produce significantly better VSMs — because they recognise waste when they see it in the data, not just in the symbols on the map.
Day 3 covers waste identification and performance analysis in depth — including how to identify value-added and non-value-added activities, calculate process efficiency and flow efficiency, conduct lead time and cycle time analysis, and identify bottlenecks using structured analytical techniques. Delegates also apply root cause analysis and lean improvement methodologies to develop targeted waste elimination strategies building the analytical capability to translate VSM observations into prioritised, evidence-based improvement opportunities.
Pull systems and Kanban are addressed within Day 4 as core future-state design principles explaining how pull-based production and replenishment eliminates the overproduction and inventory waste created by push systems, and how Kanban provides the visual signal mechanism that regulates flow without over-centralised control. Delegates develop a practical understanding of how to design pull systems into future-state VSMs — one of the most impactful lean improvements available to any production or service operation.
Day 2 is dedicated to current-state mapping covering Gemba observation techniques, process data collection, cycle time and lead time measurement, inventory and work-in-process analysis, takt time calculation, and the complete development of a supplier-to-customer value stream map including information and material flow. Delegates develop the data collection discipline and mapping accuracy needed to produce current-state VSMs that genuinely reflect how the process operates not how people think it operates.
Day 4 is dedicated to future-state design — covering the characteristics of a lean value stream, how to create continuous flow, how to design pull systems and Kanban, how to apply load levelling, and how to synchronise operations to reduce lead time and process variation. Delegates develop a complete future-state VSM and conduct a gap analysis between current and future states leaving with a clear, structured picture of what the improved value stream should look like and what changes are required to achieve
Implementation planning is addressed within Day 5 — covering how to develop prioritised improvement roadmaps from VSM gap analysis, how to allocate resources, manage change, assess risks, and engage stakeholders in improvement initiatives. Delegates leave with a structured implementation planning methodology that translates future-state VSM aspirations into practical, sequenced improvement actions with the change management and stakeholder engagement capabilities needed to make those improvements stick.