Operational Risk Management
and Excellence: Ensuring Resilience

Operational Risk Management and Excellence: Ensuring Resilience Training Course is designed to address one of the most critical questions facing modern organizations: how risk management genuinely contributes to business performance and competitiveness. Rather than treating risk as a compliance exercise, this Risk Management Training Course positions it as a strategic discipline that supports decision-making, protects organizational value, and enables sustainable performance.

This training course explores why risk is often managed poorly and how common shortfalls, inconsistencies, and fragmented approaches weaken organizational resilience. Participants will gain clarity on how effective risk management balances the inevitability of uncertainty with the pursuit of profit, objectives, and growth. By understanding internationally recognized standards, structured frameworks, and proven methodologies, learners develop the ability to manage both foreseeable and unforeseen risks that could otherwise disrupt operations or damage reputation.

Through practical case studies, reflection, and applied exercises, the course demonstrates how coherent and rigorous risk management enhances operational efficiency, strengthens competitiveness, and supports enterprise-wide performance improvement. The Operational Risk Management and Excellence: Ensuring Resilience Training Course emphasizes leadership responsibility, organizational alignment, and continuous improvement, ensuring that risk management becomes an embedded and value-adding capability rather than a reactive control function.

The Operational Risk Management and Excellence: Ensuring Resilience Training Course aims to develop confident practitioners who can apply modern risk management principles to protect organizational assets while enhancing performance outcomes. The course combines theory, standards, and real-world application to ensure practical and sustainable learning.

By the end of this Risk Management Training Course, participants will be able to:

• Master key concepts, approaches, international standards, methods, and techniques for effective risk management
• Understand the relationship between risk management, performance, competitiveness, and business continuity
• Apply best practices through practical case studies, exercises, and organizational scenarios
• Evaluate existing risk management frameworks and identify gaps or weaknesses
• Develop mechanisms to support consistent risk management application across the organization
• Guide organizational deployment of risk management frameworks and practices
• Champion risk management at multiple levels to support resilience, accountability, and continuous improvement

The Operational Risk Management and Excellence: Ensuring Resilience Training Course is designed for professionals involved in managing risk, performance, continuity, and organizational resilience across a wide range of sectors.

This training course is suitable for:

• Risk management and business continuity professionals seeking updated practices and frameworks
• Internal audit and compliance professionals aiming to strengthen understanding of ISO 31000 and related standards
• Team leaders, supervisors, section heads, and operational managers
• Project, purchasing, finance, and operations managers with risk-related responsibilities
• Technical professionals in maintenance, engineering, and operational environments
• Change, transformation, organizational development, quality, and excellence professionals
• Managers seeking to embed effective risk management to support performance and competitiveness

This Operational Risk Management and Excellence: Ensuring Resilience Training Course is delivered using a range of proven adult learning techniques to ensure high levels of engagement, understanding, and retention. The learning approach encourages participants to connect theory with their own organizational realities.

The training presentation includes:

• Facilitated plenary sessions to introduce core risk management concepts and frameworks
• Group and individual exercises to reinforce learning through practical application
• Case studies illustrating both effective and ineffective risk management practices
• Structured reflection and discussion to deepen understanding and insight
• Opportunities to evaluate current organizational risk management provision
• Guided planning sessions focused on identifying improvement actions

The course concludes with integrated discussions that help participants translate learning into practical improvements aligned with business performance objectives.

• AZTech Certificate of Completion for delegates who attend and complete the training course