An intensive professional development training course on
Document Management Certified Professional (DMCP)
Enterprise Document Control, Records Governance & Digital Information Management Excellence
Why Choose Document Management Certified Professional (DMCP) Training Course?
In today’s knowledge-driven and highly regulated business environment, documents and records are among the most valuable organizational assets. Contracts, policies, procedures, technical drawings, correspondence, reports, and digital content form the backbone of operational continuity, legal compliance, transparency, and institutional memory. Poor document management practices can lead to data loss, regulatory violations, operational inefficiencies, reputational damage, and increased legal and security risks.
The Document Management Certified Professional (DMCP) training course is designed to develop professionals capable of designing, implementing, managing, and auditing effective document and records management systems in both physical and digital environments. The course adopts international best practices and aligns with recognized document and records management standards, focusing on governance, lifecycle management, classification, retention, access control, and digital transformation.
This comprehensive course goes beyond basic filing practices by addressing enterprise-wide document governance, electronic document management systems (EDMS), workflow automation, compliance requirements, information security, and risk management. Participants will gain practical skills to manage documents across their entire lifecycle—from creation and capture to storage, retrieval, retention, and final disposition—while ensuring regulatory compliance and operational efficiency.
By the end of the course, participants will be equipped to function as certified document management professionals who can support organizational governance, digital transformation initiatives, audit readiness, and knowledge preservation.
What are the Goals?
By the end of this training course, participants will be able to:
- Understand principles of document and records management
- Design and implement document management frameworks
- Manage document lifecycles in physical and electronic environments
- Develop classification schemes and metadata structures
- Establish retention schedules and disposition procedures
- Apply document security, access control, and confidentiality measures
- Implement and manage electronic document management systems (EDMS)
- Support compliance, audits, and risk management
- Lead document management improvement and digital transformation initiatives
Who is this Training Course for?
This training course is suitable to a wide range of professionals but will greatly benefit:
- Document Control Officers and Records Managers
- Information and Knowledge Management Professionals
- Administrative and Office Management Staff
- Compliance, Governance, and Risk Officers
- Legal, HR, and Quality Management Personnel
- IT and Digital Transformation Professionals
- Public Sector and Corporate Support Services Staff
How will this Training Course be Presented?
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
The Course Content
- Introduction to document and records management concepts
- Difference between documents, records, and information assets
- Importance of document management in governance and compliance
- Document lifecycle management (creation to disposition)
- Types of organizational documents and records
- Legal, regulatory, and business requirements
- Roles and responsibilities of document management professionals
- Establishing document management policies and procedures
- Overview of international best practices and standards
- Principles of document control and version management
- Document numbering and naming conventions
- Classification schemes and file plans
- Metadata design and management
- Indexing and retrieval techniques
- Change management and document approval workflows
- Handling controlled documents and confidential information
- Audit trails and traceability
- Managing document revisions and obsolescence
- Overview of EDMS architecture and components
- Digitization and document capture techniques
- Scanning standards and quality control
- Workflow automation and business process integration
- Integration of EDMS with enterprise systems (ERP, HR, Quality Systems)
- User access management and system security
- Cloud-based vs on-premises EDMS solutions
- Data integrity, backup, and disaster recovery
- Selecting and implementing an EDMS solution
- Records retention principles and legal requirements
- Developing and applying retention schedules
- Archiving and long-term preservation
- Secure destruction and disposition of records
- Legal holds and litigation readiness
- Compliance with data protection and privacy regulations
- Information risk management and cybersecurity considerations
- Business continuity and disaster recovery planning
- Auditing document and records management systems
- Designing an enterprise document management program
- Governance structures and accountability models
- Performance measurement and KPIs
- Change management and user adoption strategies
- Continuous improvement and maturity assessment
- Preparing for DMCP certification assessments
- Practical case studies and group exercises
- Common challenges and best practices
- Course review and professional development planning
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
Do you want to learn more about this course?
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