Quality Engineering and Process Improvement

Quality engineering and process improvement are essential disciplines for organizations seeking to enhance performance, reduce variability, eliminate waste, and consistently deliver products and services that meet customer and regulatory requirements. In increasingly competitive and regulated markets, quality can no longer be treated as a control function alone; it must be embedded within processes, supported by data, and driven by continuous improvement.

This training course provides a comprehensive and practical understanding of how quality engineering principles and process improvement methodologies are applied to real operational environments. It integrates quality management systems, statistical methods, process control, risk-based thinking, and structured improvement approaches to help organizations achieve sustainable performance gains.

The course emphasizes the use of data and analytical tools to identify process inefficiencies, reduce defects, improve reliability, and support informed decision-making. Participants will learn how to analyze processes, apply statistical process control, conduct root cause analysis, manage quality risks, and implement improvement initiatives aligned with business objectives.

By the end of the course, participants will be equipped with the skills required to design, monitor, and improve processes systematically, contribute effectively to quality and operational excellence programs, and support continuous improvement across the organization.

By the end of this training course, participants will be able to: 

• Understand quality engineering principles and process-based thinking
• Apply statistical tools to analyze and control process performance
• Identify sources of variation and process inefficiencies
• Implement effective process control and monitoring systems
• Conduct root cause analysis and corrective actions
• Apply risk-based approaches to quality and process management
• Support continuous improvement initiatives aligned with business goals
• Measure and sustain quality and process improvement results

This training course is suitable to a wide range of professionals but will greatly benefit:

• Quality Engineers and Quality Officers
• Process and Industrial Engineers
• Continuous Improvement and Operational Excellence Professionals
• Production, Operations, and Maintenance Managers
• Six Sigma and Lean Practitioners
• Project Engineers and Supervisors
• Professionals involved in quality, process improvement, or performance management

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.

• AZTech Certificate of Completion for delegates who attend and complete the training course