An intensive professional development training course on

Master Class:
Management
& Leadership

The Complete Course on Management & Leadership:
Leading & Managing for Results

10-21 Feb 2025
Houston - USA
$13,900
Register
21 Apr-02 May 2025
London - UK
$11,900
Register
04-15 Aug 2025
Geneva - Switzerland
$11,900
Register
01-12 Sep 2025
Barcelona - Spain
$11,900
Register
24 Nov-05 Dec 2025
Amsterdam - The Netherlands
$11,900
Register
Master Class: Management & Leadership
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Why Choose Master Class: Management & Leadership Training Course?

This Master Class in Management & Leadership training course gives a comprehensive overview of the principles and practices of management and leadership. It builds on the tenet that good management is the foundation of organisational success and progresses to consider the transitional skills and competencies that make great leaders. Central to the training course is the belief that we can all lead effectively through a reflection of our personal style and experiences aligned with a commitment to engage those we lead. Communication, collaborative practice and customer focus emerge as key themes but these are underpinned by the essential notion that successful practice requires passion and a commitment to people development. This will provide an ‘MBA level’ experience in terms of content, instruction, discussion and team exercises.

This Master Class: Management & Leadership training course will feature:

  • Psychometric assessment of personal managerial and leadership style
  • Productive and empowering leadership techniques for peak performance
  • In-depth examination of the key issues of people leadership and organizational excellence, conflict
  • “Managerial Leadership” a concept for career transition and progression
  • Building a future personalized agenda for management and leadership excellence

The Structure

This comprehensive training course consists of two modules which can be booked as a 10-Day Training event, or as individual, 5-Day training courses.

Module 1 - The Complete Course on Management

Module 2 - The Complete Course on Leadership

What are the Goals?

By the end of This Master Class: Management & Leadership training course, participants will be able to:

  • Appraise their managerial/leadership style and its impact on others
  • Employ a range of interpersonal skills to engage and empower
  • Generate collaborate strategies for team and organisational improvement
  • Select and apply innovative techniques for problem solving and continuous improvement
  • Articulate the role of management and leadership in one’s business

Who is this Training Course for?

This Master Class: Management & Leadership training course is suitable for a wide range of professionals, but will greatly benefit:

  • Existing leaders and managers seeking to rejuvenate their practice
  • Management professional seeking leadership roles
  • High potential and future leaders
  • Leaders and managers implementing change programmes
  • Technical professionals undertaking managerial/leadership positions

How will this Training Course be Presented?

This Master Class: Management & Leadership training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a combination of presentations, group exercises, videos and class discussions in order to examine in an in-depth fashion all the elements of the course content. The emphasis will be on creating an in-depth appreciation and understanding of the art of management. Activities, hands-on interactions, group participation, videos, role-playing and case studies are used to highlight concepts taught and allow participants to practice the material.

The Course Content

Module 1: The Complete Course on Management
Day One: Management in an Age of Uncertainty
  • The Challenge of Management in the New Normal
  • The management role: from macro to micro
  • Adaptive Management for situational change.
  • “Managerial Leadership”; embracing wider responsibilities
  • Changing paradigms and perceptions of managerial performance
  • Achieving results through others: empowering delegation
Day Two: Managing Workplace Conflict for Productive Outcomes
  • Relationship Awareness Theory; exploring motivational values
  • Organisational disagreement and conflict: positive outcomes
  • Analysing my response to conflict: Thomas Kilmann
  • Appreciating and managing individual differences
  • Creative benefits of productive disagreement
  • Reciprocity: managing without confrontation
Day Three: Managing for Continuous Improvement
  • The Age of “digital transformation” and Business Model Regeneration
  • A focus on Kaizen: philosophy to practice
  • Organisational development and diagnostic tools that raise performance
  • Organisational culture, dynamic tension and change management issues
  • Leading change initiatives” “solution focused change”
  • The Paradox of the change process and the managers response
Day Four: Managerial Leadership for High Performing Teams
  • Managing virtual and High Performing Teams
  • Dysfunctional teams: raising performance through trust
  • How well does my team perform? Assessment, reflection and action
  • Understanding the team’s contribution to the organisation’s profit
  • Creating alignment and functional commitment: empowering the team
  • Communication and coaching to motivate and restore focus
Day Five: Decision Making and Problem Solving
  • Thinking slow and thinking fast
  • Managing creativity and innovation
  • Harnessing the collective wisdom of the team
  • Breaking self-imposed mental blocks that limit expansive thinking
  • Managing crisis: resilience, prioritisation, delegation and empowerment
  • Review of key learning: Action planning for sustained improvement
Module 2: The Complete Course on Leadership
Day Six: Leadership in a Dynamic, Global Environment
Day Seven: Leadership in Organisational Excellence
  • Examining different types of leadership
  • Building cultures of organisational excellence
  • Growing people who can build your organisation
  • Developing the mind of Servant leader
  • Encouraging consistency and commitment
  • Implementing cultural ethics of integrity & hard work
Day Eight: The Communicating Leader
  • Communication: the leader’s essential tool
  • Interpersonal, open communication is two-way
  • Understanding how interpersonal communication preferences differ
  • Communicating empowerment techniques in leadership
  • Leaning the psychology of Autonomous working groups
  • Communicating and presenting with impact and passion
Day Nine: Leadership and Trusting Relationships
  • Successful interpersonal interaction develops leaders with trust
  • Characteristics of a leader’s interpersonal interaction
  • Emotional intelligence: using emotions productively
  • Individual strengths and challenges of each interpersonal styles
  • Utilising diverse interaction styles productively
  • Building the capacity for trust
Day Ten: Leadership Building the Innovative Responsive Environment
  • Building an environment of innovation and improvement
  • Understanding problems inherent with change and transition
  • Leading others through critical change initiatives
  • Developing a personal change plan
  • Leadership in action: a personal intuitive approach
  • Leadership review of essential qualities

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

In Partnership With

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