An intensive professional development training course on

The Emerging Manager & Supervisor
Skills Development Programme

Classroom Training

We currently have no scheduled session for this Training Course. If you are interested in running this course, please contact our Training Department at info@aztechtraining.com

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Brochure

Professional Recognition and Accreditation

This is an ILM (Institute of Leadership & Management) Endorsed Programme*

Why Choose this Course?

This course offers a comprehensive overview of good management practice for those new to supervision. This course introduces delegates to the variety of skills needed to be successful and offers insights into how to personally manage the transition from being a ‘technical expert’ to supervision and management. If you are new to supervision or management this course offers a compendium of ideas which will impact your practice immediately.

Managing people is not easy, it is challenging and the early experiences of newly appointed managers can be marked with anxiety, stress and insecurity. A good start therefore becomes critical to build confidence in today’s increasingly competitive business climate.

This course will feature:

The essential tools for effectively managing people
Using the performance management process profitably
How to build a high performing team
The manager as a communicator and coach
The 4D Management model: direct, delegate, develop and deliver

What are the Goals?

By the end of this course, participants will be able to:

Appraise and select supervision tools that "fast track"" performance
Identify personal strengths and identify areas for potential development
Comprehend and utilise the value of the performance management process
Build personal credibility through good communication and influencing skills
Create and monitor personalized action plans for self, others and the team

Who is this Course for?

This course is suitable to a wide range of professionals but will greatly benefit:

Employees about to undertake supervisory or management positions
Current Supervisors who are interested in building their management skills
Team Leaders, site, operations and production Supervisors
First time Managers with no formal management training
Young employees identified as ‘high potential’ future Managers

How will this be presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The Tutor will utilise a combination of presentations, videos, class discussion, group and self reflective exercises in order to examine all the elements of content. In a risk free environment delegates can practice skills in a non threatening environment. The emphasis will be on building the confidence for success.

The Course Content

Day One

The Foundations of Management

Understanding the ‘big picture’ of the working environment
Making the transition into management: new skills, fears and expectations
What Managers Do? Key competencies and behaviours
Personality and impact on management style
Identifying your management style
The mistakes new managers make and how to avoid them

Day Two

Performance Management

A focus on Continuous Improvement
The role of performance management in organisations
Communicating team purpose and clarifying personal contributions
Establishing SMART objectives and measure them
Planning, prepare and conducting successful performance reviews
Management behaviour and outcomes

Day Three

Building High Performing Teams

Creating the Highly Effective Teams
Stages in team development and the managers role
Appreciating team roles and diversity
Team audit: exercise to evaluate current team performance
Problem solving in teams; team exercise for creative decisions
Change management and why individuals resist

Day Four

Motivating and engaging your people

Building trust: a critical in managing effectively
How to give feedback: a tool for development and progression
Handling difficult conversations
Coaching for personal and team success
Communication skills for coaching and management
How to Motivate yourself and your people

Day Five

Managing Priorities and Delegating Deliverables

What are my key deliverables?
Managing Time Effectively
Delegate to motivate
Communicating with impact
Personal management SWOT analysis
Action planning for future improvement

The Certificates

AZTech Certificate of Completion for delegates who attend and complete the course.
ILM Endorsed Certificate for delegates who successfully attend and pass the required assessment.

Accreditation

AZTech is an ILM (Institute of Leadership & Management) Recognised Provider and offers a number of Endorsed Management and Leadership programmes. Aside from AZTech’s Certificate of Completion, delegates will be able to pursue ILM Endorsed Certification (which typically involves passing an additional study, either a work based assignment or on-demand assessment) after the conclusion of this ILM endorsed programme.