An intensive professional development training course

The Complete Course on Facilities Management

Facilities Management: A to Z of Best Practices

Why Choose The Complete Course on Facilities Management Training Course?

The British Standards Institution defines facilities management as: “The integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.

Facilities managers have therefore responsibilities for providing, maintaining and developing many services. These range from property strategy, space management and communications infrastructure to building maintenance, administration and contract management. Facilities management includes space, infrastructure, people and organization.

This Complete Course on Facilities Management training course will feature how to establish, implement, manage and continually improve your facility department to get the best out of the facilities within the given boundaries of costs, performance and other important factors during its total lifetime.

This The Complete Course on Facilities Management training course is designed to develop delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this training course offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.

This The Complete Course on Facilities Management training course will feature:

  • Proper knowledge of the basic principles of facilities management
  • How to apply best practices according to several norms
  • Understanding how to operate and maintain facilities as a “business within a business”
  • Sharing of facilities management experience
  • Insights regarding current state of facilities management processes and possibilities to improve them

What are the Goals?

By the end of This The Complete Course on Facilities Management training course, participants will be able to:

  • Understand the basics of facilities management
  • Understand how to draw up a preventive maintenance concept, based on risk
  • Develop strategies to decide when and what to outsource
  • Understand the different types of contracts
  • Identify and monitor the facilities management-processes performance

Who is this Training Course for?

This The Complete Course on Facilities Management training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
  • Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management

How will this Training Course be Presented?

This The Complete Course on Facilities Management training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.

The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.

The Course Content

  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management
  • Facilities Roles, the current state of your Facilities Management processes
  • Types of planning
  • Strategic and annual planning, Life Cycle Cost principles
  • Budgeting principles
  • Work planning and control, performance management regarding the workflow
  • Disaster recovery plans
  • Maintenance concepts
  • Understanding RISK
  • Risk Based Maintenance, the methodology
  • Steps in developing an effective & risk-based maintenance strategy
  • Typical inspection and maintenance tasks for utilities 
  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service Level Agreements 
  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the training course
In Partnership With
Anderson
Copex
Coventry
Do you want to learn more about this course?

Available Sessions

Register for The Complete Course on Facilities Management on 29 Dec 2025-02 Jan 2026 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 29 Dec 2025-02 Jan 2026
Fee: US $5,950
Register for The Complete Course on Facilities Management on 19-23 Jan 2026 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 19-23 Jan 2026
Fee: US $5,950
Register for The Complete Course on Facilities Management on 11-15 May 2026 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 11-15 May 2026
Fee: US $5,950
Register for The Complete Course on Facilities Management on 31 Aug-04 Sep 2026 in London - UK
Venue: London - UK
Register
Date: 31 Aug-04 Sep 2026
Fee: US $5,950
Register for The Complete Course on Facilities Management on 05-09 Oct 2026 in Amsterdam - The Netherlands
Venue: Amsterdam - The Netherlands
Register
Date: 05-09 Oct 2026
Fee: US $5,950
Register for The Complete Course on Facilities Management on 07-11 Dec 2026 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 07-11 Dec 2026
Fee: US $5,950
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