An intensive professional development training course on

Technical Professionals

and Organisations

Essential Skills for Leading, Managing
and Communicating with People and Stakeholders

We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at

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Why Choose this Training Course?

This very practical AZTech online training course is designed to assist managers to manage technical professionals and organisations. Managing technical staff can require particular skills and competencies that may not have been part of your training or previous work experience.  This includes the need for transformational leadership, highly developed communication skills, Cultural Intelligence (CI), teamworking essentials and the special needs for managing cross-functional teams.

This AZTech online training course on will allow you to explore the skills needed to manage technical professionals in any organisation. This course examines the key ingredients of successful management and the skills needed to be.

This online training course will feature:

  • Managing technical professionals
  • Become a successful communicator
  • Managing cross-functional teams
  • Transformational leadership principles
  • Current business issues related to managing a multi-cultural team

What are the Goals?

By the end of this online training course, participants will be able to:

  • Develop interpersonal skills and teamwork
  • Distinguish between groups and teams
  • Understand how Cross-Functional management manages business processes across the traditional boundaries of the functional areas.
  • List the stages of team development
  • Improve their Cultural Intelligence (CI)

Who is this Training Course for?

This AZTech online training course is suitable to a wide range of professionals but will greatly benefit:

  • Anyone who manages technical professionals
  • Engineers 
  • Engineering Managers
  • Project Managers
  • Technical Leads
  • Operational Managers
  • Financial Professionals
  • HR professionals moving into Leadership roles
  • Anyone recently promoted into a people management or leadership role

How will this Training Course be Presented?

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.

The Course Content

Day One: The Essentials of Management
  • Contrasting leadership and management
  • Managing technical staff
  • 21st Century transformational leadership
  • The emotionally intelligent leader
  • Giving effective feedback to staff
Day Two: Teamwork Essentials
  • The critical stages of team development
  • Characteristics of high-performing teams
  • Teamworking activities
  • The stages of team development
  • False consensus and groupthink prevention
Day Three: Cross-Functional Management
  • When is a Team not a Team?
  • Advantages of Cross-Functional teams
  • The Cross-Functional Manager
  • Essential people skills for effective Cross-Functional Management
  • Guidelines for implementing cross-functional team
Day Four: Communication Skills for Team Management
  • The psychology of effective interpersonal communication
  • Avoiding the main communication barriers
  • Active listening – the Roger’s method
  • SOLER Techniques
  • Achieving win-win outcomes
Day Five: Developing Your Cultural Intelligence (CI)
  • The meaning of culture
  • Understanding your Cultural Intelligence (CI)
  • The seven most prominent levels of culture
  • Hofstede’s value dimensions
  • Managing multi-cultural teams

The Certificate

  • An AZTech e-Certificate will be provided to delegates who attend and complete the online training course

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