An intensive professional development training course on
Communication Essentials
Knowing What to Say & How to Say It
Why Choose Communication Essentials Training Course?
This course increases the confidence of everyone to cope effectively in any communication challenge, including presenting in public, handling difficult people and conflict situations.
We communicate all the time, yet rarely think about it. We often communicate without being fully aware of the messages we are really sending. Success depends on being understood, understanding others and communicating well together. Building healthy working relationships is vital to business success. A major part of this is understanding your own personal communication style, how we can (and do!) influence other people, and how you use your style to create effective and rewarding business relationships.
What are the Goals?
After attending this course, delegates will be able to:
- Introduce a wide range of practical communication skills to the participants
- Deepen participants understanding and awareness of themselves and others and how to manage emotions and habits
- Clarify communication pitfalls and how to avoid them
- Enhance the participants ability to achieve results through working with others
- Provide opportunities for participants to assess their own communication skills
Who is this Training Course for?
Any work professional wishing to achieve maximum results from work situations that involve other people would benefit greatly from attending this course.
How will this Training Course be Presented?
This course is highly practical and participative. All theory is backed with interactive exercises, which enable participants to gain confidence in using the methods presented. They also get opportunities to observe and give feedback to other participants about their communication skills, thus reinforcing their own learning experience, plus plenty of coaching feedback from the trainer.
The Course Content
- Understanding the power of the subconscious in communication behaviours
- Understanding how we create habits and how to change to them
- What is emotional intelligence and how do we lose it?
- Understanding and overcoming the Ego
- Managing our emotions and feelings
- Calming down and reducing stressful reactions in communication
- Different communication styles
- Assessing your communication style and effectiveness
- Improving communication effectiveness
- The role of beliefs in assertive communication
- Practicing assertiveness skills & active listening
- Using effective questioning for clearer communication
- Understanding the secrets of body language
- Making a good first impression
- Building rapport, building your network & influence others effectively
- How to make a presentation which people will remember
- Using visuals effectively and handling questions
- Mastering social media and avoiding blunders
- Strategies for managing difficult behaviour
- The different personality styles & How to get along with any person
- Running effective meetings
- Consensus decision making in meetings
- Understanding the sources of conflict at work
- Conflict Management Styles
- Different styles of leadership
- Common leadership mistakes
- How to develop teamwork
- Motivational communication
- The Who, what, and how of effective delegation
- The delegation process & Coaching Skills
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the course
Do you want to learn more about this course?
© 2024. Material published by AZTech shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
Frequently Asked Questions
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
- Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.
