Home » Courses » Management & Leadership » Mastering Personal & Interpersonal Skills

Upcoming Sessions

Duration
5 Days
Date Venue Fees(USD) Book your seat
10 - 14 Sep 2018 Istanbul - Turkey $4,950 Book Now
23 - 27 Dec 2018 Dubai - UAE $4,950 Book Now
29 Jul - 02 Aug 2019 Istanbul - Turkey $5,950 Book Now
09 - 13 Sep 2019 Istanbul - Turkey $5,950 Book Now

Why Choose this Training Course?

This powerful training course focuses on mastering interpersonal skills and generating the dialogues and behaviours that develop working relationships and personal effectiveness. It will introduce the benefits of being emotionally intelligent and using it to advantage. It will facilitate an understanding of personal style and how this impacts on self and others. The emphasis is on communication techniques through a series of experiential learning activities; an “open mind.” is essential for this highly interactive training course.

This AZTech training course will feature:

  • Building your unique value proposition for the organisation
  • Relation management techniques using Relation Awareness Theory
  • Communicating with impact and influence
  • Communication skills which motivate and engage others employees
  • Building emotional resilience for today’s challenging organisational environment

 

What are the Goals?

By the end of this AZTech training course, participants will be able to:

  • Create and develop a sense of personal responsibility which can proactively manage a interpersonal relationships for productive outcomes.
  • Evaluate psychological research to construct unique perception of self & relate what value that this "personal brand" brings to organisation.
  • Calculate the effectiveness of current work based networks, select and formulate action activities to strengthen professional support systems.
  • Appreciate the value of diverse opinion and manage conflict interactions as a tool for generating creative organisational outcomes.
  • Analyse and operate strategies that build emotional hardiness and resilience to face daily challenges effectively.

 

Who is this Training Course for?

This AZTech training course is suitable to a wide range of professionals but will greatly benefit:

Interpersonal and communication skills represent a core competence for all in organisation. Thus this course will have universal appeal across all levels and functions to those who wish to improve their personal impact, presence and working relationships. For example:

  • Professionals who have to lead in large organisation
  • Professionals with functional or regional responsibilities
  • Leader of teams who have responsibilities for the effective performance of others
  • Professionals seeking to build personal credibility and in their career path

 

How will this Training Course be Presented?

This training course employs the latest thinking in adult learning principles including experiential exercises, self-assessments, video dramatizations, skill practices, case studies, behavior modelling, and group discussion. The emphasis is on experiential learning and employing good practice through the application rather than theory. It enables participants to learn new competencies and gives tried and tested tools that can be applied in the work place, but will also see contributions from the audience of what constitutes good practice. The learning process is designed to accommodate all styles of learner the activist, the reflector, the theorist and the pragmatist. All activities are focused on making an impact and improvement in practice. Psychometric tools are employed to offer objective feedback on performance and utilised to target future areas of potential improvement.

 

The Course Content

Day One: Build your Professional Reputation and Organisational Value

  • Why Soft Skills Matter: Making Sure Your Hard Skills Shine
  • Develop your unique value proposition and “brand”
  • Learning to learn: strategies for lifelong learning and development
  • Relation Management: Build your professional reputation and organisational value
  • Your professional networks :Tapping resources for personal benefit
  • Understanding self: The Psychology of you and your natural behavioural preferences

 

Day Two: Communication Skills for Today’s Professional: Your Message Power

  • How good are your communications skills: evaluation, assessment and review
  • Why becoming a great communicator will boost your career aspirations
  • Learn about people’s perceptions and viewpoints and how they differ
  • Master the basics of face-to-face communication and building rapport
  • Listen to understand: understand others but be clearly understood
  • Styles of communication and how and when top employ them with effect

 

Day Three: Make Skillful Business Presentations

  • How good are your presenting skills: evaluation, assessment and review
  • NLP techniques to enhance the message
  • Learning to Communicate Clearly
  • Becoming a competent speaker: building a value proposition/ business case
  • The principles of positive Influence and persuasion
  • Business story telling: using stories to inspire

 

Day Four: Practical Communication Skills for Effective Management

  • From “technical expert” to manager
  • Appraisal: a review of good communications techniques
  • Giving feedback and Coaching to motivate
  • Dealing with difficult situation scenario planning
  • Seeking 360 feedback: How do others see me
  • Writing reports and Meeting management

 

Day Five: Emotional Resilience: Handling Life’s Challenges

  • Learn how you respond to challenging or upsetting events
  • Explore and understand the patterns in your responses to key moments
  • Understanding the Change Process
  • Managing self and Learn to choose positive behaviors and feelings during your key moments
  • Identify and challenge the distortions in your interpretations
  • Action planning and setting a personal agenda

 

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.



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Aztech Training & Consultancy
AZTech Training & Consultancy
P.O. Box: 74716 Dubai,
United Arab Emirates

Toll Free: 800-AZTECH (800 298324)
Tel: +971 4 427 5400
Fax: +971 4 427 5401
Email: info@aztechtraining.com

Tax Registration Number: 100234070700003