The Effective Supervisor

Whether you are newly promoted or an experienced supervisor, the transition from being part of a team to leading one comes with a steep learning curve and can be extremely stressful. You may have reached where you are by hard work and technical skills but leading a team to improve results for the company requires a whole different skill set.

Supervisors need to manage their own tasks as well as lead the team, solve problems, implement systems and report up and down the hierarchy. They require a solid foundation of leadership skills, time management skills, communication skills, technical skills, as well as possessing high levels of emotional intelligence, self-discipline and motivation. Stepping up the ladder gives you a broader perspective of how you and your team contribute to your companies’ goals and successes. This new perspective comes with an increased responsibility. The right training can make that challenge an exciting and empowering one.

This dynamic and interactive Effective Supervisor training course will enable you to become a confident, credible and capable supervisor, by focusing on the skill set required to manage yourself, your work load and your team.

This The Effective Supervisor training course will feature:

• Clarifying the roles, responsibilities and strengths required of an empowered supervisor
• Developing the team’s strengths and potential to improve productivity, effectiveness and commitment
• Practical methods for effective problem solving, decision making and creative thinking
• Handling the challenges of dealing with “difficult people”, conflicts and office politics
• Leadership styles and keeping your team motivated and engaged
• Coaching and developing your team members

By the end of This The Effective Supervisor training course, participants will be able to:

• Organise workload through effective planning, prioritizing & time management methods
• Support the team output through teamwork, delegation, coaching, motivation & staff development strategies
• Apply techniques to communicate clearly, concisely & consistently with all levels of the company
• Examine the leadership styles, strengths & weakness & how it affects the team & job success
• Manage the mind, emotions & stress effectively to not just achieve work goals but to enjoy work life more

The principles and practices shared in This The Effective Supervisor training course will greatly benefit a wide range of professionals including:

• New and experienced supervisors
• Team leaders
• Line-managers

This active, varied and enjoyable training course employs a mix of presentations, informal lecture, discussion, self-assessments, case-studies, role plays and other exercises. It provides a great opportunity for participants not only to learn from the tutor but also to exchange views and learn from each other. Participants are encouraged to develop an action plan to put their learning into effect.