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Alternative Dispute Resolution (ADR) encompasses structured methods such as mediation, arbitration and conciliation that help parties resolve disputes without going to court. Mediation involves an impartial third party who facilitates constructive dialogue and negotiation, helping those in conflict reach a voluntary and mutually acceptable agreement. The mediator is trained to guide the process while upholding key principles including impartiality, integrity, fairness, and confidentiality. At its core, mediation is a structured negotiation supported by a neutral facilitator.
This Alternative Dispute Resolution (ADR) training course introduces participants to the core principles, processes, and practical techniques of ADR, with a particular focus on mediation. Through case studies, group work and guided exercises, participants will learn how to identify appropriate situations for ADR, understand the roles and responsibilities of mediators, and develop the communication and facilitation skills needed to support resolution. The course provides a foundation for those seeking to apply ADR approaches in workplace, stakeholder, or commercial settings.
By the end of this ADR training course, participants will be able to:
This training course is suitable to a wide range of professionals but will greatly benefit:
Case study, small group work, facilitated exercises and feedback to facilitate learning. The teaching style is highly experiential. The best way to learn to mediate is by doing it. Accordingly, participants will spend approximately one-third of their time in role plays. Lectures are mixed with exercises. Feedback from participants will reinforce the value of the role plays.
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Common questions about our training courses
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.
The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
There are several convenient ways to register for our training programs:
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.