Impact of Change Management and Emotional Intelligence on Organisational Performance

Understanding Employee Needs

"Research shows that employees have three primary needs: engaging work, recognition for achievements, and being informed about company happenings." – Zig Ziglar

Course Overview

The "Effective Performance Management Systems" course is designed to tackle crucial barriers to executing organizational strategies. A significant obstacle is the lack of understanding of employee behavior and resistance to change. This course provides HR professionals and leaders with the tools to implement effective performance management systems, emphasizing the role of human capital in driving success.

Key Learning Objectives

• Performance Management Basics: Gain insights into the meaning and significance of performance management in organizations.
• Change Management and Emotional Intelligence: Discover how change management and emotional intelligence influence performance management.
• Human Capital Development: Learn why investing in human capital is essential for organizational success.
• Leadership and Culture: Understand the critical role of leadership and organizational culture in facilitating change.
• Motivational Systems: Explore the importance of career development and succession planning as motivational tools.
• Strategic Performance Barriers: Identify four key barriers impacting strategic performance, utilizing the Balanced Scorecard as a measurement tool.

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Target Audience

• HR Managers
• Personnel involved in developing and implementing performance measures
• Advisors, planners, and developers of scorecards and dashboards
• Functional, line, and operational managers
• Process improvement and quality managers

Interactive Learning Experience

This highly interactive training course combines theoretical knowledge with practical application. Participants will engage in daily workshops to practice what they've learned, using powerful modules and tools centered on the four pillars of human resources management.

Join Us

Unlock the potential of your organizational performance by understanding change management and emotional intelligence. Click here to learn more about the Effective Performance Management Systems course.

Invest in your organization's most valuable intangible asset—its people—and watch your performance soar.