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5 Days
Training
Date Venue Fees(USD) Book your seat
03 - 07 Mar 2019 Dubai - UAE $5,950 Book Now
24 - 28 Jun 2019 London - UK $5,950 Book Now
02 - 06 Dec 2019 London - UK $5,950 Book Now

Why Choose this Training Course?

In our diverse workplace being able to work effectively across cultural divides is an essential skill for any Leader, professional, Manager or Worker. Cultural Intelligence (CI) is the capability to relate and work effectively across cultures. Culture has been one of the key competencies in fields ranging from leadership and psychology, engineering, and finance, to accounting and marketing. The higher your CI, the more likely you will experience success working in a diverse, globalized world.

They are many different types of culture. These include occupational, organizational, age and even gender. However, one of the most prominent types is national culture. That is the norms, behaviours, beliefs, attitudes, customs, and values that exist within the population of a country.

Cultural differences in communication can also cause significant problems. Million-dollar business deals can be lost, international negotiations can fail and workplace problems can intensify. This exciting but practical  is run as a master-class in all aspects of culture and how you can thrive in a multi-cultural world.

This AZTech training  will feature:

  • An understanding of all the major areas of culture
  • How to improve your CI
  • Understanding how to improve your cross-cultural communication
  • Best-practice in expatriate and diversity management
  • Cross-Cultural Negotiation 

What are the Goals?

By the end of this AZTech training , participants will be able to:

  • Develop your ability in working and relating effectively with people from different cultural backgrounds
  • Understand the limits of your own CI and know how to improve it
  • Describe the meaning of each of the five cultural value dimensions
  • List ways to minimise the barriers to cross-cultural communication
  • Assess your own work and how to adjust it to apply your CI

Who is this Training Course for?

This AZTech training  is suitable for a wide range of professionals but will greatly benefit:

  • All Leaders, Managers & Supervisors
  • Human resource (HR) Professionals
  • Marketing & PR Specialists
  • Any professional who needs to develop their CI
  • Expatriates working on global assignments or those who manage expatriates

How will this Training Course  be Presented?

This AZTech training  will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training  will be offered in a culturally sensitive way.

The course is very participatory and experiential. It involves a lot of skill practice in a group setting. Training methodology includes individual, and group activities will intersperse the sessions.  A variety of practical sessions, topical case studies and group interaction are programmed into this training.

The Course Content

Day One: The Psychology and Meaning of Culture

  • Where culture comes from and why it matters
  • Understanding globalisation
  • Your own cultural map
  • The seven levels of culture (national, workplace, gender, age, regional, religious, occupation)
  • The Hofstedefive cultural value dimensions

 

Day Two: Communicating Across Cultures

  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication

 

Day Three: Cross-Cultural Negotiation

  • The basics of negotiation with CI
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills

 

Day Four: Managing Expatriates and Diversity

  • International assignments and global career development
  • Culture shock and global working
  • International Human Resource issues
  • The business case for cultural diversity
  • Nationalisation programmes

 

Day Five: Developing and Maintaining your CI

  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national companies
  • National culture & strategy
  • Personal Action Planning

 

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the course

Upcoming Related Courses


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Aztech Training & Consultancy
AZTech Training & Consultancy
P.O. Box: 74716 Dubai,
United Arab Emirates

Toll Free: 800-AZTECH (800 298324)
Tel: +971 4 427 5400
Fax: +971 4 427 5401
Email: info@aztechtraining.com

Tax Registration Number: 100234070700003