A PMI Certified Training Course
Managing Project Stakeholders
Mastering Stakeholder Dynamics in Project Management
Why Choose Managing Project Stakeholders Training Course?
Managing Project Stakeholders Training Course equips professionals with essential tools and techniques to identify, analyze, and engage stakeholders throughout the project lifecycle. As stakeholder expectations become more complex, the ability to influence, communicate, and build trust is crucial for ensuring project alignment and long-term success. This training course provides practical frameworks that help participants understand stakeholder dynamics and manage them confidently.
This Managing Project Stakeholders Course blends proven methodologies with hands-on learning so participants can apply stakeholder analysis, communication planning, and conflict-resolution strategies directly to real project challenges. Through structured exercises, case studies, and psychometric assessments, the course focuses on enhancing participants’ capability to navigate stakeholder expectations in both traditional and virtual environments.
This Managing Project Stakeholders Training is ideal for professionals who need to foster collaboration, manage diverse personalities, and ensure stakeholder commitment to project goals. By developing strong engagement and leadership skills, participants will be able to secure buy-in, manage resistance, and maintain productive relationships across all levels of a project organization.
What are the Goals?
This Managing Project Stakeholders Training Course provides a structured approach to understanding stakeholder needs, minimizing conflict, and guiding engagement with clarity and confidence.
By the end of this Managing Project Stakeholders Training Course, participants will be able to:
- Identify and prioritize project stakeholders using structured tools.
- Develop and implement stakeholder management and communication plans.
- Resolve conflicts by applying appropriate leadership styles and proven techniques.
- Use win-win negotiation strategies to achieve alignment on project objectives.
- Lead and influence stakeholders effectively in diverse, hybrid, and virtual environments.
Who is this Training Course for?
This Managing Project Stakeholders Course is suitable for professionals involved in stakeholder interaction, project leadership, and organizational decision-making.
This training course will greatly benefit:
- Project Managers
- Project Sponsors
- Functional Managers
- Members of Project Offices / PMO staff
- Senior Management Professionals
- Individuals seeking to strengthen their stakeholder engagement skills
How will this Training Course be Presented?
This Managing Project Stakeholders Training Course uses a dynamic blend of proven adult learning techniques designed to maximize understanding, retention, and real-world application. The facilitator integrates practical exercises with structured learning to ensure participants gain hands-on experience.
Training delivery will include:
- Interactive presentations to introduce key concepts
- Group exercises and practical case studies
- Psychometric assessments to explore personal stakeholder styles
- Role-plays and negotiation simulations
- Real-world application using genuine project scenarios
The Course Content
- Introduction to Project Stakeholders
- Definitions: APM, PMI, and practical perspectives
- Identifying internal and external stakeholders
- Skills required for stakeholder management: technical, business, and interpersonal
- Categorizing and Prioritizing Stakeholders
- Dimensions of categorization: Power, interest, influence, and knowledge
- Practical application: Power and Interest Matrix
- Stakeholder Engagement Assessment Matrix
- Developing the Stakeholder Register
- Key elements of stakeholder documentation
- Techniques for stakeholder data collection
- Building the Stakeholder Management Plan
- Stakeholder classification by groups
- Identifying stakeholder expectations and engagement levels
- Establishing success criteria for stakeholder involvement
- Communicating with Stakeholders
- Developing the stakeholder communication plan
- Selecting appropriate communication channels
- Case study: Effective communication in stakeholder engagement
- Managing Virtual Stakeholders
- Challenges and solutions in virtual environments
- Tools for virtual stakeholder management
- Understanding Stakeholder Conflicts
- Sources of conflicts in stakeholder engagement
- Factors affecting conflict management modes
- Conflict Management Strategies
- Styles of conflict resolution
- Applying the Thomas-Kilmann Conflict Mode Instrument
- Practical Exercise
- Case study and role-play: Resolving stakeholder disputes
- Leading Stakeholders
- Role of project managers as leaders
- The leadership matrix: Continuum and capabilities
- Techniques for stakeholder influence and alignment
- Situational Leadership
- Understanding the situational leadership model
- Matching leadership style to stakeholder needs
- Stakeholder Leadership in Action
- Group exercise: Adapting leadership approaches
- Introduction to Negotiation
- Types and stages of negotiation
- Core concepts of win-win negotiation
- Negotiation Techniques
- Strategies for coalition building
- Best practices in stakeholder negotiation
- Simulation and Feedback
- Hands-on negotiation exercise
- Analyzing outcomes and refining strategies
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
- The applicable PMI Professional Development Units/Contact Hours will be reflected in the Certificate of Completion
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