An intensive professional development training course on
Managing a Matrix Team
Combining Expertise for Optimal Solutions
Why Choose Managing a Matrix Team Training Course?
Matrix management is a structure that uses specialist staff from different functional areas to work on projects or assignments being led by project managers. Staff in the matrix structure have two managers – their functional manager and their project manager. The functional manager maintains the line of authority over the day to day issues such as work allocation, performance, sign offs, etc. while the project manager has authority over the issues related to the project.
Since staff have to work and share information with staff from other areas, matrix management allows greater flexibility across organizations, provides staff with variety and the opportunity to apply their specialist knowledge, selects staff to suit the requirements of the project, and breaks down silos.
Managing Matrix Team Training Course is an ideal breakthrough into the essential concepts of Matrix Management and how organizations can effectively deal with complex issues like problems, role ambiguity and conflicts. The Managing Matrix Team Training Course breaks down the fundamental principles and processes needed to ensure success when leading matrix-managed teams. It provides trainees with the opportunity to experience different methods, tools and techniques which will enable leaders to improve performance, achieve desired results and approach the role with confidence. Practical application is the prime focus of the work shop.
This Managing a Matrix Team training course will feature:
- Challenges and benefits of Matrix Management in the workplace
- Varieties of Matrix Management styles
- Establishing of an effective matrix model
- The challenges of leading, integrating and motivating a matrix team
- Insights into the fundamentals of project management
- Succeeding as an employee in a Matrix Management situation
- Strategies to perform key managerial functions in the teams
- Development of a robust personal action plan
What are the Goals?
By the end of this training course, participants will be able to:
- Clarify the differences in style and approach between a traditional manager and a matrix manager
- Adopt a variety of practical methods and specific tools and techniques to lead a matrix-based team effectively
- Clarify roles and delegate authority seamlessly
- Manage diverse and complex reporting lines
- Motivate teams to solve conflict themselves without relying on sources outside the matrix
- Resolve inter and intra group conflict
- Deal with difficult people within the matrix
- Prevent and manage conflicts effectively
- Identify and manage stakeholders effectively
Who is this Training Course for?
This Managing a Matrix Team training course is designed for anyone working across multiple functions, business units and locations, employees reporting to more than one manager in more than one location, anyone who regularly works on multiple project teams and for everybody who operates in a Matrix structure or a matrix team, of any organization in any industry segment and/or business sector.
This Managing a Matrix Team training course is suitable to a wide range of professionals but will greatly benefit:
- Senior and Line Managers
- Project Managers
- Group Leaders and Team personnel
- Shift and Supervisory staff
How will this Training Course be Presented?
This Managing a Matrix Team training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes interactive facilitation, direct input, delegate discussions, case studies, reviews, interactive exercises and short video clips.
Suitably tailored training materials will be provided, and the facilitator will provide a balance of structured input and discussion of case studies, critical incidents and scenarios relevant to your own particular context.
The Course Content
- Introduction: What is Matrix management?
- The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
- The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
- The implications of teams having two 'Chains of Command'
- The advantages and challenges of matrix teams
- The outputs of matrix management: Leadership and Management perspectives
- Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
- Expectations on the matrix team leaders
- Becoming accountable to the needs of the team
- How to maintain focus and demonstrate concern
- Appropriate level of involvement and control
- Providing direction working inside the group vs positional authority
- Cross-functional accountability for matrix team leaders
- The skills, qualities and attributes needed in matrix management
- Understanding impacts of leaders’ style and influence on the team
- Communicating and controlling at appropriate levels for matrix team leaders
- Developing a passion to release potentials in team members
- Delivering performance effectively in a complex environment
- Managing Projects: Lifecycle, tools, triple constraints and critical success factors
- The makeup of high performing matrix teams
- Group process facilitation – enabling the team to achieve
- Team problem solving – encouraging collaboration and collective management control
- Team decision making – empowering the team to reach their own decisions based on team’s charter
- Team communication – representing the voice of the team within the wider organization
- Increasing engagement and staying connected
- International considerations such as cultural drivers, language and time differences
- Developing mutual understanding and cultural sensitivity
- Improving communication: When and How
- Tools and techniques for influencing and virtual communication
- Preventing and managing conflict
- Application Planning - Developing a practical application plan focused on your own specific matrix team
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
In Partnership With



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Frequently Asked Questions
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
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