An intensive professional development training course on

Developing Purchasing Policies, Processes & SLAs

Why Choose Developing Purchasing Policies, Processes & SLAs Training Course?

In a rapidly changing economic environment it is not only necessary to have skilled Procurement professionals, but to ensure that the organisation can implement appropriate strategies through the application of clear purchasing policies and processes and can measure performance with relevant Key Performance Indicators and Service Level Agreements.

This Developing Purchasing Policies, Processes & SLAs training course will guide the participants through the development of appropriate procurement strategies, to creating the clear and measurable processes that will allow them to ensure that strategies are successfully implemented.

This Developing Purchasing Policies, Processes & SLAs training course will feature:

  • How to develop a strategic view of Procurement for their organisation
  • How to choose the appropriate SLAs and KPIs
  • How to formulate winning policies for procurement
  • How to maximise return on procurement with cross functional policy application
  • How to write policies and procedures that are clear and implementable

What are the Goals?

By the end of This Developing Purchasing Policies, Processes & SLAs training course, participants will be able to:

  • Define the strategic goals of the organisation
  • Identify the requirements of cross-functional stakeholders
  • Implement appropriate policies and procedures
  • Select the appropriate sourcing routes for all types of purchase
  • Minimise contractual disputes and uncontrolled spending.
  • Create a balanced scorecard of Key Performance Indicators (KPIs)
  • Measure performance against key performance measures and SLAs
  • Draft clear, concise, actionable policies and procedures

Who is this Training Course for?

This Developing Purchasing Policies, Processes & SLAs training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals working in Procurement, Purchasing or Buying
  • Buyers in Public, military and government organisations
  • Buyers working for private companies
  • Managers of Purchasing sections
  • Project personnel working with contractors
  • Purchasing Managers in business, government and the military

How will this Training Course be Presented?

This Developing Purchasing Policies, Processes & SLAs training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. Participants on This Developing Purchasing Policies, Processes & SLAs training course will learn by active participation through the use of course materials, exercises, role playing, video presentations and discussions on “real life” issues in their own and each other’s organizations.

The Course Content

  • Role of Procurement in the organisation
  • Public and private procurement strategies
  • Strategic Objectives
  • Segmenting the procurement spend
  • Best practices
  • Alignment with stakeholders where do problems come from and are they avoidable? 
  • Single/Sole or multiple suppliers
  • Appropriate procurement routes – tenders, negotiations, sole source
  • Managing low value spends
  • Supplier Selection processes
  • Supplier Development
  • National/Local supplier preference
  • Partnership and Alliance relationships 
  • Ethics and Legal compliance
  • National and International sourcing
  • Electronic procurement options
  • Blacklisting process
  • Signing levels and approvals
  • Commercial Risk Appetite
  • Audit and inspection
  • Process development 
  • Purpose of KPIs
  • The Balanced Scorecard
  • Using KPIs for continual improvement
  • Buying Services compared to buying goods
  • Role of SLAs
  • Typical contents of SLAs
  • Measuring internal and external performance 
  • Drafting clear policy statements
  • Action words for clarity
  • Allocating responsibility
  • Writing clearly and well
  • Accreditation of processes to International Standards
  • Planning for implementation
  • Personal Action plans

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the training course
Do you want to learn more about this course?

Frequently Asked Questions

The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.

There are several convenient ways to register for our training programs:

  • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
  • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  info@aztechtraining.com
  • Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.
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