Un cours intensif de formation professionnelle sur
Managing & Measuring Training
to Assess & Improve Employee Engagement
We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]
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Pourquoi choisir cette formation ?
La structure
This comprehensive training course in London consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day courses.
Module 1 - Improving Productivity & Employee Engagement through Effective Frontline Leadership
Module 2 - Managing & Measuring Training
Le contenu du cours
Module 1: Improving Productivity & Employee Engagement through Effective Frontline Leadership
Premier jour : Engagement des employés et réussite de l'entreprise
- What is employment engagement? A model for practice
- The business case for engagement. How employee engagement impacts business success
- Do you know how engaged your people are right now? Analysis and Measurement
- The impact of front line leadership on Engagement, Productivity and Commitment - Current research and implications
- What do engaging leaders actually do? Dimension of front line managerial Leadership
- What style of leadership does my role demand? How does this contribute or inhibit engagement?
Day Two: “Front Line Leadership” to capture “Hearts and Minds”
- How good are your front line skills that build engagement? - review and application
- Personnalité et style de gestion/leadership - évaluation psychométrique et examen
- Authentic leadership to inspire your people to exceed performance expectations
- L'ombre du leader - impact et influence
- Emotional Intelligence and its role in Engagement - steps to better performance
- Créer une vision inspirante - les éléments clés de l'alignement
Troisième jour : Aligner les performances pour créer la confiance et l'engagement
- The power of collective wisdom
- Objectif de l'équipe - Gestion des performances, KPI's et MBO's
- L'importance des comportements - construire une charte d'équipe
- Building meaning for employees - The case for continuous improvement
- How productive am I? How productive is my team? Performance audits, reviews and implications
- Evaluating potential and performance - The Grid for Talent Management review implications actions
Quatrième jour : Exploiter le potentiel pour créer l'engagement : Motivation, engagement et compétence
- Attribution des tâches et des emplois - le bon acteur à la bonne place
- Improving Team Dynamics - Identifying Both Positive and Negative Group Behaviour Roles
- Délégation réussie - obtenir des résultats grâce aux efforts des autres
- Motivating your People - core skills and practical steps
- Améliorer la productivité et l'alignement en équilibrant les interactions positives et négatives
- Gérer les mauvaises performances - Coaching pour les problèmes de performance individuelle et d'équipe
Cinquième jour : Créer une culture de l'engagement grâce à un leadership généreux en première ligne
- Un élément essentiel pour un leadership généreux en première ligne
- The front tine leadership challenge - Creating a culture of connection
- Action planning against the Employee engagement model
- Quand l'engagement va trop loin - les pièges d'une force exagérée
- Équilibrer la pression et la performance
- Bilan de la semaine et clôture
Module 2: Managing & Measuring Training
Day Six: The Strategic Role of Training in Organisational Development
- Strategic organisational development training and planning
- Business strategy: the need for long-term planning for future skills and competences
- Aligner la formation et le développement sur les objectifs de l'entreprise
- Evaluation models of training and development interventions
- Defining the levels of evaluation for ROI
Day Seven: Defining Training and Outcome Metrics
- Training Needs Analysis (TNA): methods and principles
- Internal v external provision: benefits and problems
- Optimising training and development interventions
- Defining the measurement metrics: objective and outcome criteria
- Contractual considerations: external providers, terms and conditions
- Training standards: ISO ISO29990:2010; ISO 9000; IiP
Day Eight: Financial Planning and Business Investment
- Financial planning, measurement and forecasting
- Training budget planning and formulation: factors and structure
- Comprendre l'impact de l'analyse coûts/bénéfices
- Resource and extrinsic factoring: locations, currency differences, labour costs
- Controlling the projected expenditure process: analysis and reporting systems
Day Nine: Measuring and Controlling the ROI
- Measuring ROI: methods and models
- What to measure: defining the measurement parameters
- Measuring intangible impacts: behavioural, cultural
- Utilising key stakeholders and line management in ROI measurement and control
- Reporting and controlling the ROI: business intelligence
Day Ten: Creating the Business Case for ROI and Investment
- Defining communication methods and channels
- Preparing the data and metrics
- Structuring the Business Case for ROI and training investment
- Présenter l'analyse de rentabilité aux principales parties prenantes
- Résumé
Le certificat
- Certificat d'achèvement AZTech pour les délégués qui participent et terminent le cours de formation
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