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An intensive professional development training course on

Simplification of
Work Processes and Procedures:
Methodologies, Implementation & Monitoring

Exploring the Methods for Work Simplification

Why Choose this Training Course?

This highly engaging and practical AZTech training course will provide the valuable opportunity for all participants to learn about the concepts of Work Simplification as well as the stages involved in the design, development, management, control, implementation, simplification and monitoring of Work Processes and Procedures.

In today’s complex and increasingly technical workplace, a renewed focus on Work Simplification is essential to help employees overwhelmed by increasing organisational and process complexity and information overload. The achievement of Objectives and KPI’s corelates negatively with work complexity, therefore simplification is becoming essential to help meet challenging objectives.

This AZTech training course will feature:

  • The compelling need for simplicity and clarity and how to achieve it
  • The stages of work simplification and a Process Simplification Guide
  • How to analyse procedures in order to simplify them
  • How to develop a robust approach to Process Simplification
  • The need for a specific team to oversee the simplification opportunities
  • Where does this fit with Total Quality Management (TQM)

What are the Goals?

By the end of this AZTech training course, participants will be able to:

  • State how the simplification of work procedures increases individual and organizational performance
  • Demonstrate in-depth knowledge of simplification of work processes and procedures
  • Implement the stages of work simplification
  • Show how to simplify complex procedures
  • Explain how to analyse process flow charts with the aim of simplifying the procedure

Who is this Training Course for?

This AZTech training course will prove to be valuable and productive for all those who are interested in writing, reviewing, simplifying or managing work processes and procedures. Participants of all levels will gain valuable knowledge and skills.

This training course is suitable to a wide range of professionals but will greatly benefit:

  • All staff involved in writing procedures or other work process related documents
  • Those managing work processes and procedures
  • Administration and Secretarial Professionals
  • Those involved in auditing work procedures/documentation
  • All Documentation and Quality Professionals

How will this Training Course be Presented?

This AZTech training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a high level of interaction and delegate participation.

The trainer will explain issues using real examples and will then involve the delegates in discussion, practical examples and workshops. A range of methods including discussions, case studies, workshops and videos designed to promote understanding and skill building will be used.

The Course Content

Day One: Introduction: The Business Need for Simplification

  • Today’s complex work environment
  • Understanding the primary drivers for workplace complexity
  • The pressing business needs for simplification
  • Definitions of Processes, Procedures and business documentation
  • Case Study: Simplification with a Standard Operating Procedure
  • Complexities arising from frequent change


Day Two: Designing and Developing Simplified Procedures

  • Considering how work is done and exploring Work Flow
  • All about Procedures
  • The stages of work simplification
  • Redefining how work gets done and designing simplified procedures
  • Writing simple, clear and concise procedures to remove complexity
  • Applying the Plain English Standard


Day Three: Developing Documentation and Automation

  • The management and control of documents
  • Developing and writing Work Instructions
  • Publishing and distributing the documentation for ease of use
  • Work place visuals – getting the procedure onto the job
  • The opportunities for technology and automation
  • Simplification of electronic forms


Day Four: Analysing and Simplifying Procedures

  • Joined up systems – avoiding business errors and problems
  • The use of different Flowcharts in simplification projects
  • Flowchart elements – examples from BPMN
  • Simplify or a need to re-engineer? Considering dynamic technological and design innovations
  • Stages of work processes and process simplification opportunities
  • Simplification Action Plan


Day Five: The Simplification Project

  • Identifying problems using workflow analysis
  • Identifying opportunities for decluttering the whole organisation
  • Building a Simplification Project team
  • What can be simplified first and why: organisational, individual and work specific views
  • Action plan for developing and implementing the new procedure
  • Case Studies

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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