Vendor Management: Performance, Selection & Contracting

Vendor Management Training Course is essential for organisations that rely on external suppliers to achieve performance, continuity, and strategic growth. As global supply chains become more complex and competitive, the ability to identify the right vendors, negotiate effective contracts, and manage performance with confidence has become a core organisational capability. This course provides a structured approach to strengthening vendor partnerships and ensuring that every supplier contributes meaningfully to business objectives.

This Vendor Management Course equips participants with the practical tools needed to manage the full lifecycle of vendor engagement—from selection and due diligence to contract administration, performance evaluation, and relationship management. Using the course outline for context, participants will explore vendor selection criteria, sourcing strategies, communication techniques, legal considerations, and performance metrics. The course highlights how strong vendor management safeguards operational continuity, reduces risks, and enhances value creation across procurement and supply chain operations.

Throughout the Vendor Management Training Course, delegates engage in interactive discussions, case studies, and hands-on exercises that mirror real-world vendor-related challenges. By analysing contract terms, evaluating vendor proposals, and examining best practices, participants strengthen their ability to manage vendor relationships proactively. Whether managing suppliers, coordinating with service providers, or overseeing strategic partnerships, attendees will gain the expertise needed to optimise vendor outcomes and support long-term organisational performance.

By the end of this Vendor Management Training Course, participants will understand the strategic importance of vendor management and how it contributes to business performance and resilience. They will gain practical knowledge in vendor selection, contract development, performance monitoring, and relationship management. The course also builds awareness of legal risks, compliance requirements, and the importance of structured communication.

More specifically, participants will be able to:

• Understand the importance of vendor management in supporting organisational success.
• Develop effective vendor selection and contracting strategies.
• Manage vendor performance and foster strong supplier relationships.
• Identify and mitigate legal and contractual risks.

This Vendor Management Training course is designed for professionals responsible for selecting, managing, or evaluating vendors within their organisations. It is ideal for those seeking to improve supplier collaboration, strengthen contract compliance, and enhance operational performance through better vendor oversight.

It will greatly benefit:

• Procurement and purchasing managers.
• Vendor managers and vendor coordinators.
• Supply chain and operations managers.
• Contract administrators overseeing supplier agreements.
• Project managers responsible for third-party delivery.
• Senior executives seeking improved vendor performance outcomes.

This Vendor Management Training Course incorporates practical, instructor-led learning methods designed to strengthen understanding and support hands-on application. The course offers a mix of discussion, analysis, and interactive participation to reinforce key vendor management concepts.

Participants can expect:

• Expert-led presentations explaining vendor selection, contracting, and performance management.
• Case studies evaluating real-world vendor challenges and solutions.
• Group discussions focused on relationship management and communication strategies.
• Practical exercises on evaluating proposals, reviewing contracts, and assessing performance.
• Applied learning sessions that help participants connect course concepts to workplace scenarios.

This approach ensures that participants leave with actionable knowledge and the confidence to enhance vendor performance within their organisations.