An intensive professional development training course on
Leading
Under Pressure
Managing Organisational & Personal Crises
Why Choose Leading Under Pressure Training Course?
This highly participative training course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis. You will become more aware of your strengths and limitations when you experience workplace pressure. In this training course you will obtain the latest insights into what make a leader able to manage themselves and others during times of pressure and stress.
This Leading Under Pressure training course covers the best practices and the proven way of successfully dealing with a crisis. Delegates will gain tangible results with up-to-date case studies and exercises to reinforce key learning points for immediate implementation at their workplaces. This Leading Under Pressure training course will ensure you do not make the same mistakes of those other Crisis Managers.
This Leading Under Pressure training course will feature:
- Leadership Skills for Handling Pressure & Stress
- Leading with Confidence During Challenging Times
- Best practice advise drawing on the expertise of crisis researchers, analysts and practitioners
- Getting the maximum from emergency responders and crisis management teams
- How to avoid mis-management and so make a bad situation worse
The Structure
This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.
Module 1 - Leadership Excellence in Handling Pressure & Stress
Module 2 - Strategic Crisis Management, Incorporating Security & Major Emergency Response
What are the Goals?
By the end of This Leading Under Pressure training course, participants will be able to:
- Develop leadership skills for handling pressure
- Explain how different personality styles respond to stress and pressure
- Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management
- Develop strategies so ensuring you and your organisation responds efficiently and effectively
- Understand the five deadly leadership behaviours and six winning strategies in a crisis
Who is this Training Course for?
This Leading Under Pressure training course is suitable to wide range of professionals, but will greatly benefit:
- Individuals with leadership responsibility
- Security & Fire Management personnel
- Health, Safety and Environment personnel
- Emergency and Crisis Management Responders
- Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
How will this Training Course be Presented?
This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes case studies and several group exercises, participative lectures with handout materials, manual, and slides. Syndicate work-shops and reporting back sessions will encourage a fully participative and an enjoyable event.
The Course Content
Module 1: Leadership Excellence in Handling Pressure & Stress
Day One: Personal Leadership Skills for Handling Pressure & Stress
- Stress and its effects on the body, mind and spirit
- Holistic response to stress
- Relationship between mind and body
- Personality styles and response to stress
- Turning stressful challenges into opportunities
- Leading a team under tremendous stress
Day Two: Enhancing Communication Skills in Times of Stress
- Passive & aggressive responses
- Assertive communication during stressful times
- Managing conflicts during times of stress
- Giving and receiving criticisms during stressful moments
- Managing body & mind healthily
- Developing a healthy lifestyle
Day Three: Leading with Confidence during Challenging Times
- Coping with sudden change
- Leading others during sudden changes
- Recognizing the symptoms of short term and long term effects of stress
- Motivating yourself and others under pressure
- Managing your mind in a positive manner
- Leading others with confidence
Day Four: Improving Leadership Effectiveness in Managing Crisis
- Crisis management skills
- Recognizing opportunities for change in a crisis
- Helping the team look for creative opportunities
- Practicing creative leadership in facing a crisis
- Removing blocks to creative solutions in a crisis
- Creative leadership effectiveness
Day Five: Developing & Training Your Team to Handle Pressure, Stress & Crisis
- Training and developing employees to handle stress and pressure
- Stress handling techniques for you and your employees
- Helping the team to see the positive side of change in the workplace
- Implementing creative problem-solving skills for your team when facing crisis
- Enhancing team effectiveness during stress
- Developing a personal action plan
Module 2: Strategic Crisis Management, Incorporating Security & Major Emergency Response
Day Six: Evaluate, Mitigate and Responding to Challenges
- Understanding Strategic Crisis Management
- Consider the complete range of risks to your organisation
- CMT and ERT - Roles & Responsibilities
- Issues management, master this before it becomes a Crisis
- Who else inside and outside the organisation should be involved
- Five deadly Leadership behaviours & Six winning strategies
- Understanding 'denial-curve' and 'group-think' syndromes
Day Seven: Planning & Security – Who and What Else Should be Considered
- Security Management & Asset Protection
- Case Studies, why some companies fail, and others survive
- Based on the previous module, self-evaluation questionnaire
- Developing, improving & implementing Emergency Response Plans
- Business Continuity Management (BCM) Strategies
- Case Study and Workshop
Day Eight: Crisis Communications & Incident On-Scene Management
- Incident Command Systems (ICS)
- On Scene Crisis Management, essential elements for success
- Emergency Communication Centres, avoiding the ten most common mistakes
- Reputation Management - Managing Social Media
- Press Conference & step by step guidance on how to conduct TV interviews
- Case Study
- Exercise: Crisis Communications Strategy
Day Nine: The Human Factor – What Can Go Right and What Can Go Wrong?
- Alerting and Warning
- Evacuation Strategies
- Major Incident Simulation - Role Playing Workshop
- Psychological & Welfare concerns in Crisis Management
- How to improve staff morale and confidence in the process
- Questionnaire, are your batteries in good condition
- Corporate Case Study – when the board get it wrong
Day Ten: Crisis Management Plan Testing, Training and Exercising
- Case Studies x 3 with the same root cause, are we learning
- Exercises: a programme of learning and of validating plans and procedures
- How to get advantageous results from an exercise
- Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
- Critique report writing, executive summaries and key recommendations
- Closing the loop. Implementing recommendations, continuing the process
The Certificate
- AZTech Certificate of Completion for delegates who attend and complete the training course
In Partnership With
DO YOU WANT TOLEARN MORE ABOUT THIS COURSE?
© 2024. Material published by AZTech shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
