An intensive professional development training course on
Leading Global Organisations
Managing the Complex Challenges of Globalisation
Why Choose Leading Global Organisations Training Course?
This powerful training course focuses on the practical skill set for leading global teams across borders and cultures. During our five days together, delegates will identify the globalisation challenges facing their team and organisation.
We will share practical tools and techniques for diagnosing culture, identifying appropriate ways of leading virtual teams, and managing differences to create cohesive teams that add value to the business.
This Leading Global Organisations training course will feature:
- Analysis: tools to understand global challenges and cultural differences
- Strategy: developing structures, plans and processes to manage the challenges of globalisation
- Leading: managing virtual teams and meeting customer expectations across borders and time zones
- Sustainability: demonstrating teams are able to respond to the changing marketplace and customer expectations in support of corporate reputation, revenues and profits
What are the Goals?
By the end of This Leading Global Organisations training course, participants will be able to:
- Recognise and develop appropriate responses to the global challenges facing their organisation
- Develop and maintain a corporate culture that supports high performance, loyalty and motivation among staff and customers across all markets
- Understand and explain the knowledge, skills and abilities needed to lead a virtual global team
- Understand the impact cultural diversity has on meeting customer expectations in different countries
- Develop an international marketing plan to promote products and services in different marketplaces
Who is this Training Course for?
This Leading Global Organisations training course is suitable for professionals in private organisations, government institutions and NGOs; it will greatly benefit:
- Executives who lead virtual teams with members based in different countries, regions or time zones
- Executives whose teams are expanding into new markets, countries or regions
- Executives in companies that are transforming into global organisations
- Managers in global organisations who have been identified as having potential for promotion to a leadership role
How will this Training Course be Presented?
This Leading Global Organisations training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The emphasis is on experiential learning and application in the workplace. You can expect:
- Best practice techniques for managing virtual teams and plenty of time to try them out in a variety of exercises
- Interactive delivery that combines theory, practical experience, case studies, videos, industry best practice, small and whole group exercises, peer exchange, brainstorming, role plays and discussions
- Content tailored to the needs of delegates and delivered in a style that makes it easy to understand and apply
- Practical tips, tools and techniques delegates can apply straightaway to improve virtual team leadership
- An invaluable reference manual with all the information covered during the workshop to help delegates implement their new knowledge and skills back in their work places
The Course Content
- The biggest challenges facing global businesses over the next 12 months
- Responding to global business challenges: culture, ethics, legislation and regulation, technical
- Building a sustainable business in the face of political instability, weather extremes, disruptive technology, declining productivity, falling economic growth
- Managing uncertainty and embracing change
- Global sustainability: creating strategic alignment, maximising value and controlling overhead costs
- Bridging cultures: working between traditional and emerging markets
- Corporate global culture versus locally-appropriate cultures in each region
- Understanding how and when to create one culture from many
- Leading culture change in global organisations
- Aligning culture and strategy globally and locally
- Encouraging respect for diversity and valuing differences
- Overcoming the barriers of language, misunderstandings and expectations
- Creating and leading a high-performance team across borders and cultures
- The skillsets and competencies of successful global leaders
- Ensuring managers develop the skills to lead in a global organisation
- Improving the quality and speed of decision making
- Building relationships of trust in virtual teams
- Ensuring customer facing front line staff feel supported
- Identifying customer needs in different regions
- Understanding cultural diversity in creating positive customer experience
- Adapting customer service to customer service expectations in different cultures
- Communicating using multiple channels to interact with customers appropriately
- Using personalisation to improve satisfaction and build loyalty
- Principles for improving cross-cultural customer interactions
- Identifying international marketing opportunities
- Market entry strategy decisions including products and product lines, pricing, distribution and publicity
- Developing and implementing the international marketing plan
- The trading environment in Africa, America, Asia Pacific and Europe
- Action planning
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the course
In Partnership With
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Available Sessions
Frequently Asked Questions
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
- Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.
