An intensive professional development training course on
Contract Management Principles & Practices
Getting a Grip on Service Providers, Vendors and Contractors
Why Choose Contract Management Principles & Practices Training Course?
The Contract Management Principles & Practices Training Course provides a comprehensive foundation for professionals involved in managing third-party relationships, supplier performance, and commercial obligations. Effective contract management is essential for organisations seeking to maximise value, reduce risk, and achieve reliable outcomes from contractors, vendors, and service providers. Without a solid understanding of key principles and practical techniques, even experienced staff may struggle to prevent unnecessary costs, operational delays, or contractual disputes. This training course equips participants with the essential knowledge required to manage contractual relationships with confidence and competence.
The content focuses on real challenges encountered throughout the contracting lifecycle—from defining the scope of work and analysing contractual risks to managing supplier performance, controlling variations, and responding to issues when they arise. Participants gain clarity on how poor contract management can damage business continuity and how proactive planning, structured communication, and performance monitoring can safeguard organisational interests.
A strong emphasis is placed on understanding supplier behaviour, recognising early warning signs, and applying motivational methods to encourage high-quality performance. Through the principles taught in this course, learners will develop the ability to set effective contract frameworks before signing, ensuring all parties understand expectations, responsibilities, and performance standards. Additionally, the course prepares participants to address challenges such as delays, non-performance, cost escalation, and disputes, offering practical strategies for corrective action. By the end of the course, participants will be better equipped to secure successful outcomes, maintain supplier accountability, and support their organisation’s commercial and procurement objectives.
What are the Goals?
The purpose of the Contract Management Principles Training Course is to strengthen participants’ capabilities in managing contracts throughout their lifecycle. The course helps participants recognise the importance of defining clear requirements, assessing risk, monitoring performance, and responding effectively to issues. Through a blend of theory and practical tools, participants learn how to maintain control over contract obligations, reduce uncertainties, and enhance decision-making based on sound contract governance.
By the end of this training course, participants will be able to:
- Provide better outcomes by applying structured contract management practices
- Monitor contract performance using appropriate methods and criteria
- Analyse contractual obligations, rights, and risk exposure
- Prepare for contract claims, variations, and dispute situations
- Control changes and variations effectively within contractual limits
- Manage contract defaults and evaluate appropriate remedies, including termination
- Strengthen supplier relationships for improved performance and compliance
- Apply best practices from contract award through to contract closeout
Who is this Training Course for?
This Contract Management Principles Course is designed for professionals involved in procurement, contracting, supplier management, and commercial operations. It is suitable for individuals seeking to improve their understanding of contract processes or refine their existing skills to achieve better performance and risk control. Whether participants are new to contract management or handling complex supplier arrangements, the course provides practical insights applicable across multiple sectors.
This training course will greatly benefit:
- Procurement Officers and Tendering Professionals
- Contract Engineers, Analysts, and Administrators
- Supply Chain and Commercial Team Members
- Project Managers involved in contractor coordination
- Professionals managing construction, equipment, or service contracts
- Anyone responsible for evaluating bids and tenders or managing supplier relationships
How will this Training Course be Presented?
This Contract Management Principles Training Course uses interactive and practical learning methods to ensure strong engagement and real-world application. The training environment is designed to encourage participation, problem-solving, and knowledge sharing, enabling delegates to apply concepts directly to their work situations. The techniques used support different learning styles and provide opportunities to practise new skills in a structured setting.
Learning will be delivered through:
- Group discussions and collaborative problem-solving exercises
- Role plays and scenario-based activities to simulate real contract situations
- Case studies analysing common contract challenges and best-practice solutions
- Tests, exercises, and practical sessions to reinforce learning
- Presentations and Q&A for clarification of complex concepts
- Digital reference materials, model templates, and sample documents for future use
The Course Content
- What is Effective Contract Management and why do we need it?
- The causes and effects of contract failure
- Analysis of the Contract requirements
- Defining the Job to be done – specifications and the scope of work
- Key Players in Contract Management
- Identifying risks affecting time, cost and quality
- Responses to risk
- Contract Types and how they manage risk
- Important contract clauses about risk
- Using Bonds and guarantees
- Contract templates: FIDIC, NEC and other standard models
- Building a relationship for supplier performance
- Motivational techniques – carrots and sticks
- Contractor warranties
- Monitoring service performance
- Service Level Agreements
- Tools and techniques for contract default
- Setting the supplier’s agenda on costs and prices
- Cost and Price analysis methods
- Using economic price adjustment techniques
- Price transparency and cost breakdowns
- Managing the financial impact of contract variation
- Negotiation techniques for improving value for money
- Handling contractor claims
- Operating the liquidated damages clause
- Preventing or resolving disputes
- Handling defect liability and retention sums
- Contract administration tasks from award to close out
- Contract termination and handover
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
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