An online intensive professional development training course on
Contract Essentials –
Managing Supplier Performance
Getting What You Paid for from Contractors and Vendors
We currently have no scheduled session for this Contracts Management Training Course. If you are interested in running this course, please contact our Training Department at info@aztechtraining.com
Brochure
Online Training Course Overview
It’s a sad fact of life that sometimes suppliers under-perform. The process of contracting out is fraught with difficulties that will trip up the untrained or inexperienced contract manager. So, what can we do to anticipate a shortfall in service delivery standards, and arm ourselves with the tools we need to reduce the chances of failure? And how can we use these tools effectively – whether in the field of construction, the supply of equipment and materials, or in the delivery of services, to get a failing contract back on track?
This highly participative one-day online training event will help any participant who is planning a new contract, or is managing existing contracts, to consider the use of a performance framework within the contract to measure and manage supplier performance.
Designed For
This AZTech online training course is suitable to a wide range of technical professionals but will greatly benefit:
- Contracts Engineers
- Contracts Administration Professionals
- Contract Managers
- Commercial Managers
- Procurement Department members
- Anyone responsible for negotiating, drafting and preparing contracts
The Course Content
Amongst a wide range of valuable topics, the following will be prioritised:
- Principles of managing performance
- Starting out with a shared approach to performance and results
- Using Service Level Agreements to document performance standards
- Selecting Key Performance Indicators and Scorecards
- How does performance management differ from one contract to another?
- Reviewing performance with the contractor
- Contractual levers to get performance back on track
The Course Schedule
|
10:30 - 11:00 |
: |
Welcome, Setup, Registration (Day 1 Only) |
|
11:00 – 12:30 |
: |
First Session |
|
12:30 – 12:45 |
: |
Break (15 minutes) |
|
12:45 – 14:15 |
: |
Second Session |
|
14:15 – 14:30 |
: |
Break (15 minutes) |
|
14:30 – 16:00 |
: |
Third Session |
The Certificate
- An AZTech e-Certificate for delegates who attend and complete the online training course
