Business Management

This course presents a high level appreciation of the principles of effective management and the practices that generate commitment and productivity. Through the process of self study, education and reflection on experience, this course will enable delegates to widen their understanding of the Manager’s role and apply practical strategies that will deliver immediate impact and improvement.

Good management is the foundation that underpins successful organisations. Become the ‘Communicating Manager’ who instructs but listens; the ‘Managerial Leader’ that inspires and the ‘People Developer’ who generates employee engagement. If people management is important to you, get learn new skills or sharpen your current competence by attending this motivating and energizing course.

This course will feature:

• An evaluation of personal management style and its impact on performance
• Techniques to effectively manage conflict in the organisation
• Managing a culture of effective problem solving and continuous improvement
• Tools for effective self management, team management and ‘managerial leadership’
• Recognizing individuality, managing diversity and aligning team performance

What are the Goals?

By the end of this course, participants will be able to:

• Recognise their managerial strengths and set an agenda for development
• Employ a range of interpersonal skills to build engagement
• Deliver constructive feedback that motivates future performance
• Diagnose team performance and identify strategies for improvement
• Select and apply innovative ideas and techniques for problem solving

Who is this Course for?

This course will be of significant benefit to all professionals who are interested in further enhancing their management skills. It is highly useful for personnel in all functional areas of an organisation and in all types of organisations whether government, private, military or health care.

This course is suitable to a wide range of professionals but will greatly benefit:

• Employees about to undertake a line management role
• Technical professionals tasked with supervision of others
• Existing Managers who seek to rejuvenate and energise their practice
• Managers with career aspirations to take a future leadership role
• HR/OD Practitioners who support / coach Managers to improve their  practice

How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a combination of presentations, group exercises, videos and class discussions in order to examine in an in depth fashion all the elements of the programme content.

The emphasis will be on creating an in depth appreciation and understanding of the art of management. Activities, hands-on interactions, group participation, videos, role-playing, and case studies are used to highlight concepts taught and allow participants to practice the material.