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An intensive professional development training course on

Advanced Problem Solving
& Decision Making

Analysis, Design & Leadership

Why Choose this Training Course?

Leadership excellence is often characterised by the capacity to be decisive and taking the appropriate decisions at the right time. Modern theory visualises todays leader as a “design architect", who seeks to create a sustainable future in an uncertain world. This not only requires balancing personal opinions and the prevalent "collective wisdom", but also ensuring reasoned logical outcome are mindful of the emotional impact that decisions may generate. Decisions are never made in isolation, since we live in a world of global change and ever-increasing political instability, where actions will always impact others. It is therefore an organisational imperative that leaders have both a full understanding of the psychological dynamics and an array of tools and techniques that can facilitate good practice in decision making

This Creative Problem Solving for Innovative Leadership training course offers a step by step journey from problem identification to solution generation and additionally to evaluate creative techniques that challenge more traditional models of “outcome thinking”. It offers wide range of tools and techniques and insights into how leaders can inspire the creative process within themselves and their teams and the wider organisation. Delegates will leave energized and convinced of their creative potential. Decision making and problem solving represent the most important of all managerial and leadership activities; if you can make timely, well-considered and informed decisions, then you can lead your team and organisation to deserved success.

This AZTech training course will feature:

  • The psychology of personality and how this influences the solutions we select.
  • The application of whole brain thinking to the problem-solving process
  • Generating innovative solutions to foster continuous improvement
  • Assessing personal creativity and decision-making skills; challenging personal limitations
  • Understanding the cognitive and interpersonal dynamics that underpin our thinking

What are the Goals?

By the end of this AZTech training course, participants will be able to:

  • Select an apply pragmatic methods for effective problem solving and decision making
  • Appreciate how values, bias and personality can impact solutions we create
  • Utilise a structured approach to generate productive solutions
  • Assess personal and organisational creativity and set an agenda for progression
  • Explore and apply various problem-solving technique that generate creative solutions
  • Develop the decisive skills that define competent and credible leadership

Who is this Training Course for?

This AZTech course is suitable to a wide range of professionals or anyone wishing to improve their communication, interpersonal, problem solving and decision-making skills. It will have specific appeal to:

  • Professionals seeking to widen their cognitive thinking skills
  • Team leaders keen to Utilise “collective wisdom” build skills collaborative practice
  • Leaders who seek to challenge the culture of their organisation and ignite innovation
  • Senior executive leaders challenged by the decision-making process
  • Those new to who seek to harness diversity and foster collaboration

How will this Training Course be Presented?

This AZTech training course will present a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The emphasis is on experiential learning and applying theory in a practical way to foster good practice. It will be a highly interactive programme that encourages delegates to share issues of concern and apply techniques to generate potential solutions that can be applied in their organisation. All activities are focused on making an immediate impact in practice and generate improvements in outcomes. This intervention is designed to accommodate all professionals but has a strong focus on leadership and the bigger picture of creativity in organisations.

The Course Content

Day One: Decision Making and Problem Solving – Symbiotic Partners 

  • Leadership and the dynamics of decision making
  • 21st century Leadership - “decision architects” of future performance
  • Impacting variables: values, bias and hubris in seeking ethical solutions
  • Personality Type and cognitive preferences in decision making
  • Psychometric assessment on your problem-solving preferences
  • “Collective wisdom” a structured process for grounded solutions

Day Two: Applying Structured Techniques to Organisational Issues

  • How well do I solve problems? outcomes and personal cognitive strengths
  • Using the “whole brain” to make rational, informed and balanced decisions
  • Flexibility on leadership and thinking; opening the mind to new ideas
  • A structured model for problem solving; balancing logic and emotional responses
  • Unexpected events that destroy equilibrium; the unpredictable factor
  • Dynamic Tension, Decision Making, Newton’s Laws and the Management of Change

Day Three: The Quest for Continuous Improvement – A Journey not a Destination

  • Encouraging creative problem solving for continuous improvement
  • Appreciative Enquiry and a focus on positive dialogues
  • Solution Focus methodology: a transformational tool for business dialogues
  • Diagnostic tools for identifying and addressing organisational issues
  • TRIZ: Applying techniques to innovate and improve process and product
  • Capturing the creative capacity of the millennial generation

Day Four: Building Creative Capability in Self, Others and the Wider Organisation

  • “How creative am I”? Challenging self-imposed assumptions
  • Beware the creative introvert: the “ENIGMA” of the quiet, awkward individual
  • Where do good ideas come from? “Imagineering”: current examples from technology
  • “Curiosita”: multiple intelligences and lessons from Leonardo da Vinci
  • Fostering and facilitating organisational innovation
  • Building the creative organisation: a menu for good leadership practice
  • Creative leadership dialogues to influence, persuade and align your people

Day Five: The Creative Leader in the Innovative Organisation

  • Leadership style, cognitive processes decision-making outcomes
  • Enhancing Serendipity
  • Ensuring alignment with corporate mission
  • Assessing creativity in your organisation and identifying “roadblocks”
  • Establishing "innovation champions"; a strategy for promoting innovation and change
  • Designing a personal plan for innovation in the workplace

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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