In times of isolation, social distancing, and uncertainty, leadership takes on a crucial role. Many of us, now working from home, find ourselves bombarded with negative news. How do we, as leaders, maintain a positive, motivated, and productive team despite these challenges?
Here are three powerful strategies to guide your team through these trials:
1. Shadow of the Leader
The concept of “Shadow of the Leader,” developed by Larry Senn, highlights how leaders set the tone for their teams. Your actions and demeanor directly influence your team\’s behavior. Whether it\’s how you start your day, interact with customers, or respond to crises, your team looks to you for behavior cues.
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Senn\’s “Mood Elevator” expands on this by illustrating how our emotional state affects our responses. On the lower floors, stress and anger can dominate, while the top floors harbor creativity and gratitude. Choose to elevate your mood and respond with patience and hope, influencing your team to do the same.
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2. Reframing
Reframing involves viewing a problem as a challenge, much like changing a picture frame to transform how we see an image. This mindset shift helps reduce stress and offers a healthier perspective. For instance, during the devastating conflict in Aleppo, families found meaning by beautifying their environment, seeing potential where others saw destruction.
Use reframing to find positivity in negative situations, encouraging your team to adopt a similar outlook.
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3. Outcomes Focus
Remote work presents its own set of challenges, such as loneliness, distractions, and stress. Combat these by fostering social connections within your team. Use tools like Zoom or Skype to build in time for socializing before meetings.
To enhance productivity and combat distractions, focus on output rather than input. Encourage team members to share their achievements and learnings, aligning with Stephen Covey\’s advice to “begin with the end in mind.”
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By implementing “Shadow of the Leader,” “Reframing,” and “Outcomes Focus,” you can lead effectively during these uncertain times. These strategies not only help in crisis but also build a culture of positivity and productivity for the future.
