Um curso de formação intensivo de desenvolvimento profissional sobre
Workplace Conflict Resolution Online Masterclass
An Introduction to Practical Conflict Resolution
Techniques and Strategies
We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]
Porquê escolher este curso de formação?
This Online Training Course
While intuition and reasonableness are essential aspects of responding to conflict, it is not enough to rely on these things if we are going to be consistent and fair, prevent further harm and arrive at lasting solutions. People need a framework within which they can discover what works well or them and how useful they can be at resolving their conflicts or intervening as a Manager.
This online training course is to introduce practical conflict resolution techniques and strategies that employees can efficiently utilise when managing conflict in the workplace. The online training course will create awareness on how to handle conflicts and develop productive working relations.
A quem se destina este curso de formação?
- All Managers, Supervisors and Team Leaders
- Professionals who want to learn more about conflict
- All HRM Professionals
- Technical professionals who need to resolve conflict situations
Como é que este curso de formação será apresentado?
How will Online Training Course this be Presented?
This online training course will utilise a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
O conteúdo do curso
- The win-win approach to conflict
- Recursos para responder a conflitos
- Resolving and managing conflict
- Evitar o pensamento de grupo
- Dealing with ‘difficult’ stakeholders and co-workers
- Handing emotion and aggression
O certificado
- An AZTech e-Certificate will be given to delegates who attend and complete the online course
Em parceria com
QUER SABERMAIS SOBRE ESTE CURSO?
© 2024. O material publicado pela AZTech aqui apresentado está protegido por direitos de autor. Todos os direitos reservados. Qualquer cópia, distribuição, utilização, disseminação, descarregamento, armazenamento (em qualquer meio), transmissão, reprodução ou utilização não autorizada, no todo ou em parte, deste esquema do curso é proibida e constitui uma violação dos direitos de autor.
