Um curso de formação intensivo de desenvolvimento profissional sobre

Best Practices & HR Skills
in Career Development

Developing the Essential Skills to Guide Employees to Full Potential

We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]

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Porquê escolher este curso de formação?

This extensive 10 day AZTech training course in Dubai covers a broad range of key skills, competencies and knowledge that will enable HR Professionals and Line Managers to meet the demands of a fast changing, international and highly competitive business environment. The training course will provide delegates with the skills and knowledge to make a valuable contribution to the success and continued effectiveness of the HR function and the Organisation itself. The subjects covered enable practitioners to be up-to-date with the latest thinking and approaches.

The employment relationship and the psychological contract have dramatically altered this century and the development of a radically different form of leadership and management away from control and command to a transformative and collaborative approach means that the Human Resource function must offer a very different proactive service.  Employees now have different expectations of the workplace and expect not just ‘fairness’ but also learning, skills enhancement and career development. The emphasis placed on employee empowerment, engagement and personal development has resulted in a growth in the use of coaching, mentoring and development activities in workplaces worldwide. The changes mean that all Human Resource professionals must be adept at soft skills such as communication, empathy, motivation, building trust and good relationships but also the hard skills of metrics and analytics.  Practitioners also need to understand human psychological processes, the basics of neuroscience and an understanding of human development.

Este curso de formação AZTech inclui

  • Role and application of fairness in good people management
  • Importance of good employee relations, engagement and employee commitment
  • Desenvolvimento dos trabalhadores, da gestão e da liderança
  • Best practice in coaching, mentoring and career development
  • Practical skills workshops where what has been learnt will be put into practice

 

A estrutura

Este curso de formação abrangente é composto por dois módulos que podem ser reservados como um evento de formação de 10 dias ou como cursos de formação individuais de 5 dias.

Module 1 - Coaching, Mentoring & Career Development for Success

Module 2 - HR Skills for HR Administrators

Quais são os objectivos?

No final deste curso de formação AZTech, os participantes serão capazes de

  • Promote the role and purpose of the HR function
  • Demonstrate and develop good practice for both HR and line management
  • Help develop a high-performance culture
  • Use coaching and mentoring techniques in the workplace based on strategic aims of the organisation
  • Plan and structure personal development and career plans

A quem se destina este curso de formação?

Este curso de formação AZTech é adequado a um vasto leque de profissionais de RH, mas beneficiará muito:

  • Parceiros comerciais de RH
  • Line Managers who need an understanding of human behaviour at work
  • Anyone wishing to develop their skills in coaching and mentoring within an organisational context
  • Gestores, supervisores e chefes de equipa
  • Those who are interested in moving into HR from other disciplines
  • Administrators wishing to progress their careers

Como é que este curso de formação será apresentado?

This AZTech training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a range of activities – discussion, case studies, Individual and group activities in addition to input from a highly experienced HR practitioner. Delegates will gain most from active participation in the practical sessions and the success of the training course is centered on them expressing their special needs and interests so that they can maximise their learning.  It will be presented in a highly collaborative and informal style. Video presentations will highlight the major teaching features and reinforce understanding and learning to enable maximum transfer back into the workplace.

 

O conteúdo do curso

Module 1: Coaching, Mentoring & Career Development for Success
Day One: Coaching Foundation
  • Tipos de Coaching no Local de Trabalho
  • Distinguir entre coaching, mentoring e aconselhamento
  • Competências-chave de coaching
  • Cumprir as directrizes éticas e as normas profissionais
  • Preparation, Explanation, Demonstration and Imitation
  • Consolidation and Review in the Cycle
Day Two: Advanced Communication Skills for Coaching & Mentoring
  • Compreender o seu estilo de comunicação pessoal
  • Escuta ativa
  • Técnicas de interrogação
  • SOLER Model for coaching
  • Linguagem - verbal e não-verbal
  • Conducting a coaching session
Day Three: Mentoring Techniques & Practices
  • Objectivos e benefícios da tutoria
  • Programas de mentoria empresarial
  • Técnicas mais utilizadas pelos mentores
  • Relações de tutoria: formais e informais
  • Armadilhas a evitar para uma tutoria eficaz
  • Mentoring Technique
Day Four: Career Development principles
  • Compreender o desenvolvimento humano e a aprendizagem
  • Estilos de aprendizagem - Honey & Mumford
  • Introducing career development
  • Melhores práticas de desenvolvimento de carreira
  • Desenvolver o SWOT da sua carreira
  • Planeamento de carreira e gestão de talentos
Day Five: Supporting organisations using coaching
  • People problems at work
  • Caution in relation to Managers carrying out counselling or coaching for personal problems
  • Developing workplace counselling programmes (EAPs)
  • Workplace Conflict
  • How coaching can help address conflict
  • Planeamento de acções pessoais
Module 2: HR Skills for HR Administrators
Day Six: HR in Context – Policies
  • Para onde vão os RH?
  • O contexto para os RH
  • Os RH na cena mundial
  • Nationalisation – public vs. private organisation
  • Visão geral do papel dos RH e da relação com outras funções 
  • A importância das políticas - redigi-las e utilizá-las
Day Seven: Employee Relations - Employee Involvement
  • Relações com os trabalhadores
  • Comunicações internas
  • Sistemas de consulta e de sugestões
  • Inquéritos sobre a atitude dos trabalhadores
  • Programas de assistência aos empregados
  • Reconhecimento da União
Day Eight: Recruitment & Selection
  • Compreender o mercado de trabalho externo e a demografia
  • Recrutamento e seleção
  • Empregador de eleição
  • Redes sociais, sítios Web e recrutamento
  • Manuseamento da redundância
  • Entrevistas de retenção e de saída
Day Nine: Learning & Development
  • Importância da aprendizagem e desenvolvimento
  • Desenvolvimento de Liderança e Gestão
  • Gestão de talentos
  • Coaching & Mentoring
  • Atribuições internacionais
  • Planeamento da sucessão
Day Ten: Performance Management & Reward
  • Gestão e avaliação do desempenho
  • Quadros de competências
  • Recompensas financeiras e tabelas salariais
  • Avaliação do trabalho
  • Bónus, incentivos e horas extraordinárias

O certificado

  • Certificado de conclusão AZTech para os delegados que frequentam e concluem o curso de formação

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