Managing People at Work

This course allows delegates to critically analyse their HR and Line Management approach to managing people problems in the workplace and the remedies needed. Virtually all employees will have problems from time to time and their problems become a Manager’s problem because they impact on an employee’s performance, productivity and health.  Problems can include work related stress, lack of motivation, bullying, job insecurity or domestic related stress, family illness and relationship problems.  It is critical that HR Professionals and Managers can recognise problems early on and the organisation can offer advice and support to get the employee back to full performance as the cost to the employer can be enormous. 

Ce cours comprendra

• The causes of people’s behaviour and performance problems
• Motivation and its practical application
• Workplace stress and best practice workplace interventions
• Effective Employee Assistance Programs (EAP)
• Effective counselling and coaching

 

Quels sont les objectifs ?

A la fin de ce cours, les participants seront capables de :

• Understand why people problems affect their work
• Apply motivation, coaching and  counselling skills
• Identify and develop approaches needed for stress management
• Develop effective workplace interventions
• Apply best practice in the management of employee problems

 

Who is this Course for?

This course is a must to any Team Leader/Supervisor/Manager who cares about ensuring a positive working experience and greater quality of working life for their people, and wants to understand more of the psychology relevant to the workplace. It is also suitable to a wide range of professionals but will greatly benefit:

• Human Resource or Personnel Staff particularly from entry to middle, and senior levels
• Line Managers who have been recently promoted
• Staff Welfare Managers, Nurses and Occupational Health Specialists
• Risk Management Specialists
• Those with an interest in the specific areas of Staff health and well being

 

Comment cela sera-t-il présenté ?

This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.  This includes a highly interactive presentation style, individual and group activities interspersed throughout the sessions.   

A variety of practical sessions and role plays, and group inter-action are programmed into this course.  These sessions are most informative, inspiring, and presented in a relaxing atmosphere, that is conducive to learning by a highly experienced trainer.

 

• Certificat d'achèvement AZTech pour les délégués qui assistent au cours et le terminent.
• The HRCI Approved Provider Seal and the corresponding Re-certification Credit Hours Awarded will be reflected in the Certificate of Attendance.