An intensive professional development training course on

Developing Your Cultural Intelligence (CI) & Leading in a Global Organisation

Communicate, Negotiate and Work Effectively

Why Choose Developing Your Cultural Intelligence (CI) & Leading in a Global Organisation Training Course?

In today’s globalized business environment, professionals must navigate cultural differences effectively to build strong relationships and lead diverse teams. Cultural Intelligence (CI) is the ability to work, relate, and communicate effectively across cultures, making it an essential skill for leaders, managers, and professionals in any industry.

This Cultural Intelligence Course is designed to enhance your CI, improve cross-cultural communication, and develop leadership skills for a global organisation. Participants will explore key cultural dimensions, global business practices, and negotiation strategies, equipping them to overcome cultural barriers and thrive in multicultural workplaces. Whether you’re an HR professional, expatriate, or business leader, this course provides practical strategies to lead and collaborate successfully in a diverse world.

This Cultural Intelligence Training Course Will Cover:

  • Understanding Globalization – The impact of cultural differences on leadership and management.
  • Enhancing Cultural Intelligence (CI) – Developing adaptability and cultural awareness.
  • The Seven Major Dimensions of Culture – Navigating cultural values and work ethics.
  • Effective Cross-Cultural Communication – Improving clarity, empathy, and collaboration.
  • Best Practices in Expatriate Management – Succeeding in international assignments.
  • Cross-Cultural Negotiation Strategies – Maximizing business success in diverse environments.

What are the Goals?

By the end of this Cultural Intelligence Training Course, participants will be able to:

  • Work effectively with diverse cultural groups in a global organisation.
  • Recognize personal cultural biases and strategies to improve cultural adaptability.
  • Understand the seven cultural value dimensions and how they shape workplace interactions.
  • Overcome barriers to cross-cultural communication to build strong professional relationships.
  • Assess and refine their leadership approach to align with multicultural work environments.

Who is this Training Course for?

This Leading in a Global Organisation Course is designed for professionals looking to strengthen their ability to work across cultures and lead diverse teams. It is particularly beneficial for:

  • Leaders, Managers & Supervisors – Enhancing leadership skills in global organisations.
  • HR Professionals – Supporting diverse workforces and expatriate employees.
  • Marketing & PR Specialists – Navigating cross-cultural consumer engagement.
  • Professionals in Global Teams – Working effectively in international business settings.
  • Expatriates & Global Professionals – Succeeding in multicultural work environments.

How will this Training Course be Presented?

This Cultural Intelligence Training Course integrates proven adult learning techniques to ensure deep understanding and practical application. Participants will engage in:

  • Interactive Group Discussions – Sharing experiences and insights on cultural challenges.
  • Case Studies & Real-World Examples – Exploring successful global leadership practices.
  • Role-Plays & Scenario-Based Learning – Practicing cross-cultural negotiation and communication.
  • Self-Assessment Exercises – Identifying personal CI strengths and areas for improvement.

This highly participatory and experiential course ensures that professionals leave with actionable strategies to enhance cultural intelligence, improve communication, and lead successfully in a global organisation.

The Course Content

  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions
  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication
  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills
  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity and inclusion
  • Establishing a Nationalisation Programme
  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the course
In Partnership With
Anderson
Copex
Coventry

This training course is also part of the 10-day titles:
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