Leadership for
Administrative Professionals

Leadership for Administrative Professionals Training Course is designed to empower administrative professionals with the practical leadership skills required to excel in today’s dynamic workplace. Administrative roles are central to the daily operations of any organisation, and professionals in these positions are often the backbone of coordination, communication, and execution. This specialised Leadership for Administrative Professionals Training Course equips participants with the confidence and capability to lead from within their role, regardless of formal authority.

This training course focuses on both the inner and outer dimensions of effective leadership. Participants will strengthen their ability to influence others through clarity of vision, confident communication, emotional intelligence, and personal example. By mastering leadership styles, time management strategies, and team-building techniques, attendees will learn how to create a positive and productive office culture.

Through practical tools in problem solving, decision making, and collaboration, this course enables administrative professionals to go beyond task management. It supports them in becoming proactive contributors who inspire motivation, manage change effectively, and deliver measurable results for themselves and their organisation.

The Leadership for Administrative Professionals Training Course aims to strengthen leadership capability, communication effectiveness, and professional confidence within administrative roles. By the end of this training course, participants will have developed practical tools to influence decisions, manage relationships, and handle workplace challenges with clarity and professionalism.

By the end of this training course, participants will be able to:

• Bring about positive change and influence decisions, even when facing resistance or uncertainty
• Effectively manage evolving roles, responsibilities, resources, and professional relationships
• Apply structured priority-setting and time management techniques to consistently achieve goals
• Analyse and address conflict, office politics, and challenging behaviours with confidence
• Use emotional intelligence and active listening skills to strengthen workplace collaboration
• Communicate assertively and diplomatically across different personality types and cultures
• Make informed decisions and solve problems using structured leadership tools

This Leadership for Administrative Professionals Training Course is suitable for a wide range of professionals who support, coordinate, and lead within administrative and operational environments. It is particularly valuable for individuals who wish to enhance their leadership presence and influence without necessarily holding senior executive titles.

This training course will greatly benefit:

• Office Managers responsible for coordinating teams and operations
• Coordinators managing projects, schedules, and cross-functional tasks
• Supervisors guiding administrative or support teams
• Team Leaders seeking to build motivated and focused teams
• Senior Secretaries supporting senior management and key stakeholders
• Project Managers overseeing administrative and operational activities
• Newly appointed leaders transitioning into positions of greater responsibility

The Leadership for Administrative Professionals Training Course is delivered using a highly interactive and practical approach to ensure maximum engagement, understanding, and retention. The training course integrates proven adult learning techniques to connect theory with real-world workplace situations.

Participants will benefit from:

• Interactive group discussions and collaborative learning
• Individual and team-based practical exercises
• Case studies reflecting real administrative leadership challenges
• Role-plays to practise communication and conflict management skills
• Video-based learning and structured facilitator input
• Practical tools such as mind mapping, decision-making models, and planning frameworks

Throughout the five-day training course, participants will progressively build their leadership toolkit, strengthen self-confidence, and develop actionable strategies that can be applied immediately within their professional roles.

• AZTech Certificate of Completion for delegates who attend and complete the training course