An intensive professional development training course on
Leadership & Decision-Making in Crisis & Emergency Situations
Stay Prepared and Poised – Develop Decision-Making Skills for Leadership in High-Stakes Situations
Why Choose Leadership & Decision-Making in Crisis & Emergency Situations Training Course?
This Leadership in Crisis Training Course equips professionals with essential knowledge, skills, and attitudes to effectively lead teams and organizations before, during, and after a crisis or emergency. Every leader will eventually face the challenge of guiding their team or organization through a crisis or high-stakes situation, where the demands are far greater than in routine leadership scenarios.
Through real-world case studies, this course examines recent crises and emergencies that required leaders to make rapid, high-stakes decisions, often with incomplete information and substantial risk. This is an invaluable opportunity—are you prepared for the demands of leadership under extreme pressure?
This Leadership & Decision-Making in Crisis & Emergency Situations training course will feature:
- Practicing leadership in emergency and crisis situations.
- Assessing and prioritizing risks and threats before, during, and after a crisis.
- Making quick, efficient decisions and knowing when to involve others or delegate.
- Communicating effectively with legal authorities, government bodies, media, and other agencies.
- Conducting comprehensive emergency and crisis management operations.
What are the Goals?
By the end of this Decision-Making in Crisis Course, participants will be able to:
- Grasp individual and collective psychology and organizational dynamics in crises.
- Analyze and make rational decisions before, during, and after emergencies.
- Lead teams and organizations through crises and emergencies.
- Address and manage complex problems in emergency scenarios.
- Recognize and apply ethical considerations in crisis and emergency leadership.
Who is this Training Course for?
Executives, Managers, and Supervisors tasked with building and leading high-performance teams in situations with a high likelihood of crises or emergencies will find this Leadership in Emergency Situations course invaluable.
This Decision-Making in Emergency Training Course is suited for a wide range of professionals, especially:
- Line managers, team leaders, and supervisors across organizations.
- Emergency & Crisis Management professionals in both the public and private sectors.
- HSE, Fire & Security Professionals.
- Project and program management professionals.
- Professionals in healthcare, public safety, and government agencies.
How will this Training Course be Presented?
This Leadership in Crisis Training Course employs a variety of proven adult learning techniques to ensure deep understanding, retention, and application of the material. Methods include speaker presentations, facilitated discussions, group work, practical exercises, video analyses, self-assessments, and active delegate participation throughout.
The Course Content
- The nature of crises and emergencies
- Individual psychology under crisis and emergency conditions
- Collective psychology under crisis and emergency conditions
- Evolution and dynamics of crises and emergencies
- Crises and emergencies don’t just work 8 hour days
- Tasks of leaders before, during, and after a crisis or emergency
- Instinct, intuition, and reason
- Rational decision-making processes
- Individual and collective Decision-Making
- Psychology & human behaviour, solutions to improve your Decision Making
- Delegation through mission-based leadership
- Structured hierarchical planning and operations
- Roles and responsibilities of leaders in crises and emergencies
- Crisis/emergency management organization
- Creating effective and efficient teams through rapid teambuilding
- Creating effective and efficient interagency cooperation and collaboration
- Organizational & team dynamics: morale, cohesion, mood, unity of purpose
- Principles of operational command and leadership
- Seeking cause & effect to solve problems, not blame or responsibility
- Creating and running a crisis/emergency Command Centre
- Elements of risk management: prevention, response, containment & recovery
- Principles of business continuity and crisis operations
- Information gathering and situational awareness
- Operational rhythm, routines, and information management
- Caring for subordinates and their families
- The leader's self-care
- Responsibilities to authorities, the public and/or victims
- Managing and leveraging Social Media
- After-action review and lessons learned processes
- Preparing for the next crisis or emergency
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
In Partnership With
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Available Sessions
Frequently Asked Questions
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
- Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5401, and our team will guide you through the registration process.
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.
