An intensive professional development training course on
Essentials of Emotional Intelligence to Improve Decision Making
Effective Communication, Decision Making
and Self-Management Skills
Why Choose Essentials of Emotional Intelligence to Improve Decision Making Training Course?
Essentials of Emotional Intelligence to Improve Decision Making Training Course equips professionals with the critical emotional and behavioural skills required to perform effectively in today’s complex workplace. While technical expertise and logical thinking remain important, emotional intelligence plays a far greater role in how individuals communicate, manage themselves, and make sound decisions under pressure. This Emotional Intelligence Training Course focuses on developing self-awareness, emotional control, and interpersonal effectiveness to support confident and balanced decision-making.
This training course provides practical tools to help participants understand how emotions, temperament, and ego influence everyday choices and workplace relationships. By strengthening emotional awareness and communication skills, participants learn how to manage diverse personalities, handle difficult conversations, and remain calm and focused during change and uncertainty. The course links emotional intelligence directly to decision-making outcomes, helping professionals improve judgement, reduce bias, and respond constructively in challenging situations.
The Essentials of Emotional Intelligence to Improve Decision Making Training Course blends psychological insight with real-world workplace application. Participants develop self-mastery, learn how to regulate emotional reactions, and apply both intuitive and rational decision-making models. This balanced approach ensures learners can improve performance, strengthen professional relationships, and contribute more effectively to individual, team, and organisational success.
What are the Goals?
This Essentials of Emotional Intelligence to Improve Decision Making Training Course aims to strengthen emotional intelligence capabilities that directly enhance communication, self-management, and decision-making effectiveness. The training course focuses on practical behavioural change supported by proven models and techniques.
By the end of this training course, participants will be able to:
- Identify different temperament styles and adapt communication approaches to build stronger working relationships.
- Recognise, regulate, and manage emotional states to improve self-control and professional interactions.
- Apply appropriate decision-making methods based on situational demands, pressure levels, and complexity.
- Replace unproductive habits and emotional responses with constructive behaviours that support results.
- Address communication challenges with emotional maturity, confidence, empathy, and clarity.
Who is this Training Course for?
Designed for Professionals Seeking Stronger Emotional Intelligence and Decision-Making Skills
This Essentials of Emotional Intelligence to Improve Decision Making Training Course is suitable for professionals across industries who want to enhance their emotional awareness, communication effectiveness, and decision-making capability.
This training course will benefit:
- Professionals seeking to assess and strengthen their emotional intelligence competencies.
- Leaders aiming to improve communication, influence, and judgement in complex situations.
- High-potential employees preparing for expanded responsibilities and leadership roles.
- Managers transitioning into new roles and seeking confidence in team communication and decisions.
- Professionals who regularly operate under pressure and want to make calmer, more effective decisions.
How will this Training Course be Presented?
This Essentials of Emotional Intelligence to Improve Decision Making Training Course is delivered using a highly engaging and practical adult learning approach. The methodology is designed to encourage reflection, skill practice, and immediate workplace application.
The training approach includes:
- Self-assessment questionnaires to evaluate emotional intelligence and decision-making tendencies.
- Case studies that connect emotional intelligence concepts to real workplace challenges.
- Facilitated presentations and videos to reinforce understanding and engagement.
- Group discussions and role-plays to practise emotionally intelligent communication and decision-making.
- Individual instructor feedback to support behavioural awareness and continuous improvement.
This interactive structure ensures participants develop lasting skills that can be confidently applied in daily professional situations.
The Course Content
- Defining emotional intelligence and its benefits
- Identifying the 5 elements of emotional intelligence
- Evaluate your own levels of emotional intelligence
- Using the 3 aspects of self-awareness in daily life
- Understanding your own and others temperament styles
- Self-regulation – developing self-discipline with insights from neuro-biology
- The 3 functions of consciousness – how to resolve inner conflicts
- Motivating yourself and others
- What does an emotionally intelligent workplace look like?
- Developing social skills and empathy
- What is ego and how does it affect our relationships?
- Applying the principles of emotional intelligence in work-related scenarios
- How emotions and feelings differ and why it matters more than anything
- How to remain calm and effective in the face of changes and challenges
- The 4 different styles of communication
- How to manage insecurity and irritation before it affects our interactions
- How to be more assertive with anyone – even narcissists!
- How to find win-win solutions in conflict situations
- How to give and receive feedback – negative and positive
- Demonstrating confidence and credibility through body language
- How your temperament influences your decision making
- What is cognitive bias and how to overcome it
- Intuitive and rational decision making – when to use which
- Vroom-Yetton Decision Making Model – helping you decide how to decide
- Rational and Intuitive decision-making techniques and models
- Making group decisions
- How our emotions and temperament affect our ability to manage time
- Creating a programme to achieve work goals and maintain personal balance
- Flow Theory – how to achieve peak states at work
- Reducing mental, emotional, and physical stress
- Creating a workplace that nurtures well-being
- Where to next? Developing a plan for continuous learning
Certificate and Accreditation
- AZTech Certificate will be provided to delegates who attend and complete the training course
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