An intensive professional development training course on

Business Relationship Management Professional Training (BRMP)

Skills to Build your Reputation and your Business

Why Choose Business Relationship Management Professional Training (BRMP) Training Course?

The Business Relationship is the most crucial asset an Enterprise has. The future growth and prosperity of any Enterprise is entirely dependent on its Business Relationships, with supplier, with partners and, most important of all, with customers.

This intensive 5-day workshop will take you through a proven methodology, in line with the tenets of the Business Relationship Management Professional (BRMP) training and will equip your Business Relationship Management professionals with all the knowledge and skills they need to successfully Manage your Business Relationships.

What are the Goals?

By the end of This Business Relationship Management Professional Training (BRMP) training course, participants will be able to:

  • Understand the characteristics and Processes of World-Class Business Relationship Manager (BRM)
  • Learn skills, processes and attributes to enable you to perform not as merely a supplier, but as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services
  • Understand Portfolio Management disciplines and techniques and how they can be used and applied to create, sustain and maximize realized business value.
  • Understand what is meant by Business Transition Management and how value migration and loss can be minimized by successful implementation of change and transformation programmes
  • Understand the BRM role in providing clients with a World-Class service, and how to ally compelling Value Propositions with actual client needs to create compelling, lasting value
  • Become an effective and persuasive communicator, drawing upon advanced communications skills and understanding the Science of Persuasion

Who is this Training Course for?

This AZTech course is suitable to wide range of professionals, but will greatly benefit:

  • Business Relationship Managers
  • Key Account Managers
  • Global Account Managers
  • Sales professionals
  • Business Development Professionals
  • Marketing Executives

How will this Training Course be Presented?

This Business Relationship Management Professional Training (BRMP) course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes live presentation, videos, case studies and facilitated workshop exercises.  Tools will also be explained and used which are created by the Instructor and which will be made available to all attendees.  >Explore our Business Operations Training Courses)

The Course Content

  • The goals and objectives of a successful BRM
  • The role of the BRM and its growing importance
  • The evolution of the BRM role in response to business and provider forces
  • Business and Supplier Demand maturity and its affect on the BRM role
  • The Drivers of relationship maturity
  • The tactics and strategy of the BRM role
  • Reporting and Organizing structures for Business Relationship Managers.
  • Value Realization and Migration
  • Demand Shaping
  • The Strategic Relationship Management Process and how to deploy it to strengthen professional relationships
  • The Customer’s Decision-Making process and buying cycle
  • Mutual Relationship contracts and how to execute them
  • Understanding the wider Business environment
  • Business Models
  • Strategy
  • Understanding Business processes and operations
  • Understanding the clients’ organisation, culture and internal politics
  • Portfolio Management as a means of creating enduring value
  • Portfolio Management and the product lifecycle
  • Optimizing Business value by managing the relationships between Projects Programs and Portfolio Management
  • Portfolio Classification schemes and their role in balancing portfolios
  • Governance – how processes and structures are used to support Portfolio Management
  • Understanding Business Transition Management and the Business Transition Capability Model
  • Leading change
    • Concepts of Change Leadership
    • How to create stakeholder urgency
    • Key Factors in managing change, the Cliff Analogy
  • Value-Centric service delivery
  • Building Rapport and Business Relationships
  • Understanding the differences between Products, Services and Brands and the implications of this on the Business Relationship
  • Creating compelling Value propositions
  • Influencing and Persuasion skills
  • Communications skills Masterclass

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the training course
Do you want to learn more about this course?

Frequently Asked Questions

There are several convenient ways to register for our training programs:

  • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
  • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  info@aztechtraining.com
  • Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.

Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.

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