An intensive professional development training course on
Certificate in Behavioural Management and Emotional Intelligence
Managing Relationships Effectively with Others
Why Choose Certificate in Behavioural Management and Emotional Intelligence Training Course?
This comprehensive Certificate in Behavioural Management and Emotional Intelligence is designed to enhance your leadership potential by equipping you with critical skills in emotional intelligence and behavioral management. The Emotional Intelligence Course component focuses on mastering your emotional responses and effectively empathizing with others, enabling you to navigate complex social dynamics with ease. Meanwhile, the Behavioural Management Training Course helps you refine your ability to influence and motivate teams, promoting a more cohesive and productive work environment.
By enrolling in this course, you will learn how to transform challenges into opportunities for growth, enhance your decision-making capabilities, and foster a positive workplace culture. Each module has been carefully crafted to ensure a balance between theoretical understanding and practical application, providing you with actionable strategies for immediate implementation. Our experienced instructors will guide you through engaging sessions, interactive discussions, and real-world case studies, ensuring a rich and rewarding learning journey.
This Certificate in Behavioural Management and Emotional Intelligence training course will feature:
- Insights into emotional intelligence
- Importance of behavioral management
- Handling conflicts
- Key leadership skills for workplace success
- Managing pressure in the workplace
What are the Goals?
By the end of This Certificate in Behavioural Management and Emotional Intelligence training course, participants will be able to:
- Identify techniques for dealing with difficult people
- Demonstrate the ability to understand human behaviour relating to work and applies psychological principles to organizations and individuals in their places of work
- Understand the importance of using Emotional Intelligence while dealing with managers/employees
- Communicate company decisions and policies effectively despite personal opinions and thoughts
- Identify effective methods for dealing with difficult behaviors demonstrated by employees
Who is this Training Course for?
This Certificate in Behavioural Management and Emotional Intelligence training course is suitable to any individual keen on learning how to be emotionally smart in order to develop strong relationships and teams and will greatly benefit:
- Individuals in leadership roles
- Individuals being groomed for leadership
- Individuals working together in teams
- Any person actively involved in interacting with others
- Any person interested to learn more about behavioral patterns
How will this Training Course be Presented?
This Behavioural Management training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes case studies, interactive activities, exercises and instructional videos.
The Course Content
- IQ and EQ defined
- Intrapersonal and Interpersonal skills
- Emotional Intelligence in the workplace
- Your personality style
- Understanding and validating emotions in others
- Emotional intelligence for behavioral management
- Getting organized for peak performance
- The power of behavioral change
- How to change our perspective
- Setting goals for behavioral management
- Stopping procrastination
- Workload analysis for time management
- Understanding conflict
- To talk or not to talk
- Preventing conflict problems
- Core reasons for conflicts
- Assertive anger for handling conflicts
- How to de-stress during conflict
- Stages of human development
- Self-esteem definition
- Building confidence in others
- How to create positive impressions
- Increasing your self-esteem
- Controlling your thoughts
- Causes of workplace pressure
- Identifying pressure points
- How to recognize others’ emotions
- Coping with stress
- Expressing yourself while under pressure
- Developing a personal action plan
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
In Partnership With
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Frequently Asked Questions
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
- Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.