Managing People for Peak Performance
Professional Dialogues that Challenge and Reframe
The Role of the Manager
Professionals from various industries and numerous locations attended a Complete Management Course in sunny Barcelona, sponsored by AZTech Training & Consultancy. It was fitting that as we are increasingly immersed in global activity and diversity, we saw so many cultures represented. Delegates traveled from Saudi Arabia, Ghana, Senegal, Pakistan, and Angola to learn key techniques for effective management. Some were new to management, while others attended to rejuvenate their thinking and reflect on their experience and current practices.
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Self-Management: The Foundation of Effective Leadership
Central to this program is the notion that you cannot succeed in management without first managing yourself. Consequently, a significant amount of time was devoted to examining personality and management style preferences and how these behaviors impact the performance of others.
Traditionally, management functions have been viewed through four key dimensions: Planning, Controlling, Directing, and Organizing. These are given due consideration throughout the week. However, researchers now argue that in the turbulent times of the 21st century, we need to redefine the role of a manager to fit the necessity of the current economic environment.
Engaging Hearts and Minds
Firstly, it is argued that managers must seek to capture the “hearts and minds” of their people to truly engage them in their roles. An “engaged” employee is fully absorbed by and enthusiastic about their work, taking positive action to further the organization’s reputation and interests.
This is a key concern for all who supervise, especially those new to the role. Experienced managers can employ tactics from their repertoire of tacit wisdom, but for newly appointed and aspiring managers, it is a real challenge. It was fortunate to witness the varied backgrounds and cultures of the current delegates and the delicate interplay of their ideas in discussions.
The Interdependence of Leadership and Management
A second argument currently debated at both theoretical and pragmatic levels is that we should no longer split the terms leadership and management, as both are interdependent. Modern managers manage and lead, making the “Complete Manager” one who practices “managerial leadership.” This is a term that delegates can explore and relate to their own work challenges.
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Building Relationships and Fostering Collaboration
Good management is the foundation that underpins successful organizations. This program does not ignore the traditional skills associated with building this outcome. However, it seeks to promote “managerial leaders” who will build relationships, develop human potential, and foster collaborative practices. Only through such measures can employees be truly engaged with their employer.
Themes Explored in the Complete Management Course
Self-Evaluation and Management Style
Evaluating self and management style through psychometric assessment is a core component. Understanding one’s own strengths and weaknesses allows for better leadership and management.
Respecting Diversity
Respecting diversity and its positive outcomes, and managing people as individuals, are essential for fostering an inclusive work environment.
Relationship Awareness Techniques
These techniques are discussed to prevent and manage conflict within teams, ensuring a harmonious workplace.
Diagnostic Tools for Performance Appraisal
Diagnostic tools are introduced to appraise performance effectively, helping managers to provide constructive feedback and drive improvement.
Creative Problem Solving and Continuous Improvement
The course promotes creating a culture of creative problem-solving and continuous improvement, encouraging innovation and growth.
Accentuating the Positive
Focusing on positive aspects to eliminate negativity is emphasized, creating a more optimistic and productive work environment.
Developing a Powerful Action Plan
Paramount to the program’s closure is the development of a powerful action plan agenda to transform the professional practice of each delegate. If this sounds of interest to you, check out AZTech Training, a leading international provider of training courses, seminars, workshops, programs, conferences, and in-house training.
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