Emotional Intelligence for Workplace Success

Emotional intelligence is vital for workplace success. Emotionally intelligent professionals can help build effective relationships for enhancing work productivity. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential.

The course will concentrate on the skills required to build effective relationships and also to lead teams effectively and manage the diverse personalities normally found in the workplace. The ability to respond appropriately to feelings in ourselves and others, practice innovative teamwork and encourage synergy between team members is essential to building a successful organization.

Furthermore, participants will learn how to improve their leadership skills to motivate themselves and inspire others. Handle stress the high EQ (Emotional Intelligence) way and delegate tasks for mutual enrichment.

Ce cours comprendra

• Developing the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
• Gaining insights into perceptions and its importance in the workplace
• Understanding how EQ (Emotional Intelligence)  influences the way they respond to others and themselves
• Discovering how to apply EQ (Emotional Intelligence)   in the workplace for building teamwork and accountable leadership

Quels sont les objectifs ?

• Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
• Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
• Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
• Develop skills in responding to criticisms & adversity
• Leadership strategies for working with others towards shared goals

À qui s'adresse cette formation ?

The course is designed for team leaders, supervisors or anyone who is an acting or aspiring leader in any sector of industry and/or business. The course is also appropriate for those who desire to learn effective management and leadership skills and techniques to be able to better manage their work.

Comment cette formation sera-t-elle présentée ?

This course will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.