Um curso de formação intensivo de desenvolvimento profissional sobre
Competency Development for Supervisory Excellence
in the Oil, Gas & Petrochemicals Industry
We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]
Porquê escolher este curso de formação?
This course has been specifically designed to develop the competency of supervisory personnel in the oil and gas sectors by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in this critical, high hazard industry. On the course you will learn about utilising management and leadership techniques to identify risks, problem solve, delegate, communicate effectively, develop yourself and others, control your team, your work environment; as well as create a climate and culture for improved safety. This course is essential development for supervisors operating and working in the oil and gas industry.
Este curso inclui:
- The unique and important role of the supervisor as a master key for organizational success and development
- Analysing risks and problems and providing effective decisions
- Delegating skills and controlling meetings
- Excellent interpersonal and communications skills techniques
- Methods in achieving the safety culture and target zero
- Developing people and team performance
Quais são os objectivos?
No final deste curso, os participantes serão capazes de:
- Understand the important role and responsibilities of a Supervisor in the organisation
- Determine effective problem solving risk identification and analysis within their working environment
- Apply powerful interpersonal techniques to improve communication, and promotion of the safety culture
- Apply development, coaching, mentoring and feedback techniques to increase optimum people performance
- Improve the safety climate and culture across the organisation through their attitude and actions
A quem se destina este curso de formação?
This course is suitable to a wide range of professionals but will greatly benefit the following individuals who belong in the Oil, Gas & Petrochemicals Industry:
- Supervisores novos e experientes
- Chefes de equipa e gestores de linha
- Engenheiros e gestores de projectos e processos
- Senior Engineers
Como é que este curso de formação será apresentado?
This course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes facilitated group and individual exercises, case studies, role-play, videos. The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on the course.
O conteúdo do curso
Day One: Understanding the Supervisory Role as a Key Member of the Organisation
Comportamentos-chave:
- Organizational development
- Key leading and management principles
- Creating vision and initiatives
- Managing change
Temas a abordar:
- Supervisors as a master key for organizational success and development
- Managing or Leading?
- Creating vision and initiatives
- Inspiring change and innovations leading to continuous improvement
- Personal Accountability, Reliability, Integrity and Honesty
Day Two: Problem Solving, Decision Making and Delegation
Comportamentos-chave:
- Analisar situações e dados
- Resolução de problemas laterais e verticais
- Decision making process
- Delegation skills
Temas a abordar:
- Avaliação de riscos e análise de problemas
- Problem solving and decision making process
- Job enrichment and motivation
- Mastering the art of delegation
- Dealing with diverse workforce and contractors
Day Three: Mastering Communication and Interpersonal skills
Comportamentos-chave:
- Uses a variety of questioning techniques to clarify
- Uses listening skills effectively
- Able to influence and persuade through effective communication
- Uses communication to control and be assertive as needed
- Able to use various sources of communication methods, including meetings
Temas a abordar:
- Overcoming communication barriers
- The power of questions
- Active listening skills
- Developing your observation skills to influence the outcome/effects of others
- Persuasion and negotiation: keys to personal influence
- Conflict management: managing conflict assertively
- Effective meeting skills
Day Four: Achieving HSE Excellence
Comportamentos-chave:
- Understand the importance of H&S
- Be aware of their impact on the H&S culture
- Create a climate of pro-active H&S
- Lead by example with H&S
- Understand the legal implications of H&S in their environment
Temas a abordar:
- HSE culture and defining actions required to improve
- Dealing with Stress (shutdown, failures, emergencies, incidents, disputes with others)
- Behavioural skills in achieving Safety Excellence and target zero
- Commitment and compliance towards HSE documents and standards
Day Five: Developing your Team and Others
Key behaviours
- Developing others
- Team dynamics
- Learning strategies
- Gain feedback skills and techniques
Temas a abordar:
- How people learn
- Desenvolvimento de equipas
- Positive development: training and development planning
- Coaching and mentoring for personal and team growth
- Giving powerful feedback to increase optimum performance
- Próximas etapas
O certificado
- Certificado de conclusão AZTech para os participantes que frequentam e concluem o curso
QUER SABERMAIS SOBRE ESTE CURSO?
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