Warehouse and Yard Operations

The Course

Warehouses and yard operations are often under-rated operations in organisations, yet they are essential in providing customer service.

The purpose of this seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores.

This seminar therefore:

• Shows how to evaluate procedures
• Shows how to change and improve methods by eliminating wasteful activities and excess costs
• Provides the practical skills to take back to the workplace
• Shows how to avoid those internal problems that limit performance
• Allows delegates to obtain added value for money
• Shows how to improve customer service

 

The Goals

By the end of this seminar delegates will be able to:

• Evaluate procedures
• Change and improve methods
• Identify and eliminate wasteful activities/costs
• Identify and avoid all those internal problems that limit performance
• Recognise and obtain added value for money
• Identify and improve customer service 

 

The Delegates

Those who will benefit by attending the course include:

• Those new to managing warehouses or stores
• Those non warehouse people who need to gain an awareness of the issues and key drivers of stock control operations
• Stock, Warehouse and Distribution Professionals 

 

The Process

Training will involve discussion, videos and lectures leveraging years of hands-on supply chain and warehousing experience across industries. The trainer will use real-world challenges and solutions, exercises and case studies and an extensive course manual.

 

The Benefits 

The delegates will gain from the course by learning:

• How to analyse warehouse operations
• How to identify and make productivity improvements
• How to recognise and select and maintain equipment
• Demonstrate how to conduct safe operations
• How to identify means to reduce costs and improve service levels 

 

The Results 

The organization will gain by sending their employees on this course by them being able to:

• Examine the link of stock in the company operations and activities
• Analyse the key areas of warehouse operation
• Identify and understand key performance indicator
• Apply and succeed in improving the operation
• Apply the right cost and service balance
• Practice and gain a competitive advantage

 

Service Levels

As Warehouses are a link in the total process of satisfying customers, this session will therefore look at:

• Internal and external customers
• The three key customer service measure
• Customer service sampling
• Effects of substandard service
• Minimising errors

Cinquième jour 

Warehouse Layout

• Different types of layout with advantages and disadvantages
• Planning for flow in the warehouse
• Checklists to help on deciding the best option

Résumé

Warehouse Layout

• Different types of layout with advantages and disadvantages
• Planning for flow in the warehouse
• Checklists to help on deciding the best option

Résumé

Finally, in linking together all the sessions, we put forward simple overviews and a clear summary of what we have learnt to improve our own operations.