Um curso de formação intensivo de desenvolvimento profissional sobre
Warehouse and Yard Operations
Porquê escolher este curso de formação?
The Course
Warehouses and yard operations are often under-rated operations in organisations, yet they are essential in providing customer service.
The purpose of this seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores.
This seminar therefore:
- Shows how to evaluate procedures
- Shows how to change and improve methods by eliminating wasteful activities and excess costs
- Provides the practical skills to take back to the workplace
- Shows how to avoid those internal problems that limit performance
- Allows delegates to obtain added value for money
- Shows how to improve customer service
The Goals
By the end of this seminar delegates will be able to:
- Evaluate procedures
- Change and improve methods
- Identify and eliminate wasteful activities/costs
- Identify and avoid all those internal problems that limit performance
- Recognise and obtain added value for money
- Identify and improve customer service
The Delegates
Those who will benefit by attending the course include:
- Those new to managing warehouses or stores
- Those non warehouse people who need to gain an awareness of the issues and key drivers of stock control operations
- Stock, Warehouse and Distribution Professionals
The Process
Training will involve discussion, videos and lectures leveraging years of hands-on supply chain and warehousing experience across industries. The trainer will use real-world challenges and solutions, exercises and case studies and an extensive course manual.
The Benefits
The delegates will gain from the course by learning:
- How to analyse warehouse operations
- How to identify and make productivity improvements
- How to recognise and select and maintain equipment
- Demonstrate how to conduct safe operations
- How to identify means to reduce costs and improve service levels
The Results
The organization will gain by sending their employees on this course by them being able to:
- Examine the link of stock in the company operations and activities
- Analyse the key areas of warehouse operation
- Identify and understand key performance indicator
- Apply and succeed in improving the operation
- Apply the right cost and service balance
- Practice and gain a competitive advantage
O conteúdo do curso
Primeiro dia
The Role of the Warehouse
- Porque é que precisamos de um armazém
- Quais as funções que cobrem
- Como é que se inserem na cadeia de abastecimento
- O equilíbrio entre a triagem e a armazenagem
Product Classification
- Supply /demand variables
- ABC Analysis or the 80/20 rule
- Determining product handling groups
- Throughputs and product formats
Day Two
Layout Options
- Receiving options
- Storage options
- Opções de recolha/montagem
- Opções de envio
- Using the floor and the height space
- Organising for flow
Methods and Equipment - lifting, storing and moving equipment available for specific layout options, including:
- Receiving options
- Storage options
- Opções de recolha/montagem
- Opções de envio
- Using the floor and the height space
- Organising for flow
Methods and Equipment - lifting, storing and moving equipment available for specific layout options, including:
- Warehouse structures
- Loading bays
- Selecting fork lift trucks
- Selecting racking
- Implications for warehouse layouts
- Operational timings and planning
Terceiro dia
Health and Safety
- Dever de diligência
- Inspecções e avaliações de risco - análise de tarefas
- Manutenção e cuidados com o equipamento
- Sensibilizar as pessoas
Health and Safety
- Dever de diligência
- Inspecções e avaliações de risco - análise de tarefas
- Manutenção e cuidados com o equipamento
- Sensibilizar as pessoas
Security and Loss
Health and Safety
- Dever de diligência
- Inspecções e avaliações de risco - análise de tarefas
- Manutenção e cuidados com o equipamento
- Sensibilizar as pessoas
Security and Loss
- Minimizing internal theft
- Minimizing external theft
- Preventative measures will be briefly discussed
Quarto dia
Productivity and Costs
Service Levels
As Warehouses are a link in the total process of satisfying customers, this session will therefore look at:
- Internal and external customers
- The three key customer service measure
- Customer service sampling
- Effects of substandard service
- Minimising errors
Quinto dia
Warehouse Layout Summary
Warehouse Layout Summary Finally, in linking together all the sessions, we put forward simple overviews and a clear summary of what we have learnt to improve our own operations.
O certificado
- Certificado de conclusão AZTech para os participantes que frequentam e concluem o curso
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