Um curso de formação intensivo de desenvolvimento profissional sobre
The Emerging Manager & Supervisor
Skills Development Programme
We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]
Porquê escolher este curso de formação?
This course offers a comprehensive overview of good management practice for those new to supervision. This course introduces delegates to the variety of skills needed to be successful and offers insights into how to personally manage the transition from being a ‘technical expert’ to supervision and management. If you are new to supervision or management this course offers a compendium of ideas which will impact your practice immediately.
Managing people is not easy, it is challenging and the early experiences of newly appointed managers can be marked with anxiety, stress and insecurity. A good start therefore becomes critical to build confidence in today’s increasingly competitive business climate.
Este curso inclui:
- The essential tools for effectively managing people
- Utilizar o processo de gestão do desempenho de forma rentável
- How to build a high performing team
- The manager as a communicator and coach
- The 4D Management model: direct, delegate, develop and deliver
Quais são os objectivos?
No final deste curso, os participantes serão capazes de:
- Appraise and select supervision tools that "fast track"" performance
- Identify personal strengths and identify areas for potential development
- Compreender e utilizar o valor do processo de gestão do desempenho
- Build personal credibility through good communication and influencing skills
- Criar e monitorizar planos de ação personalizados para si próprio, para os outros e para a equipa
A quem se destina este curso?
Este curso é adequado a um vasto leque de profissionais, mas beneficiará muito:
- Empregados prestes a assumir cargos de supervisão ou gestão
- Supervisores actuais que estão interessados em desenvolver as suas competências de gestão
- Chefes de equipa, supervisores de locais, de operações e de produção
- Gestores pela primeira vez sem formação formal em gestão
- Young employees identified as ‘high potential’ future Managers
How will this be presented?
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The Tutor will utilise a combination of presentations, videos, class discussion, group and self reflective exercises in order to examine all the elements of content. In a risk free environment delegates can practice skills in a non threatening environment. The emphasis will be on building the confidence for success.
O conteúdo do curso
Primeiro dia
The Foundations of Management
- Understanding the ‘big picture’ of the working environment
- Fazer a transição para a gestão: novas competências, receios e expectativas
- What Managers Do? Key competencies and behaviours
- Personality and impact on management style
- Identifying your management style
- The mistakes new managers make and how to avoid them
Segundo dia
Gestão do desempenho
- A focus on Continuous Improvement
- The role of performance management in organisations
- Communicating team purpose and clarifying personal contributions
- Establishing SMART objectives and measure them
- Planning, prepare and conducting successful performance reviews
- Management behaviour and outcomes
Terceiro dia
Building High Performing Teams
- Creating the Highly Effective Teams
- Stages in team development and the managers role
- Appreciating team roles and diversity
- Team audit: exercise to evaluate current team performance
- Problem solving in teams; team exercise for creative decisions
- Change management and why individuals resist
Quarto dia
Motivating and engaging your people
- Building trust: a critical in managing effectively
- How to give feedback: a tool for development and progression
- Lidar com conversas difíceis
- Coaching for personal and team success
- Communication skills for coaching and management
- How to Motivate yourself and your people
Quinto dia
Managing Priorities and Delegating Deliverables
- What are my key deliverables?
- Managing Time Effectively
- Delegate to motivate
- Communicating with impact
- Personal management SWOT analysis
- Planeamento de acções para melhorias futuras
O certificado
- Certificado de conclusão AZTech para os participantes que frequentam e concluem o curso.
- Certificado ILM Endorsed para os delegados que frequentam e passam com sucesso a avaliação exigida.
QUER SABERMAIS SOBRE ESTE CURSO?
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