Um curso de formação intensivo de desenvolvimento profissional sobre
The Competent Supervisor
We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]
Porquê escolher este curso de formação?
This exciting and interactive course examines the differences between ‘high’ and ‘low’ impact Supervisors/Team Leaders. It explores the skills and attitudes that make the difference between ‘great’ performers and ‘ordinary’ ones and provides participants with the opportunity to measure themselves against a model of excellence and develop the skills they need to enhance their impact. This is essential since Effective Supervisors/team Leaders have a high impact on their teams and all those with whom they work.
Este curso inclui:
- An ‘experience-based’ model of supervisory excellence
- An opportunity to take stock of current approaches and working practices
- Exchanging ideas and perspectives with supervisors from a range of other organisations
- Honing and developing new skills
- Developing an action-based strategy to enhance impact on the team and the organization
Quais são os objectivos?
No final deste curso, os participantes serão capazes de:
- Understand their roles and the nature of high impact supervisory skills
- Develop a strategy to enhance the effectiveness of their teams
- Develop a strategy to support and develop the performance of each team member
- Review their personal working practices and supervisory style
- Explore the nature of organisational change and their role in it
A quem se destina este curso?
The principles and practices shared in this course is suitable to a wide range of professionals but will greatly benefit:
- Líderes de equipa
- Line Managers
- New and experienced Supervisors
Como é que isto vai ser apresentado?
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes employing a mix of presentations, informal lecture, discussion, self-assessments, case-studies, role plays and other exercises. It provides a great opportunity for participants not only to learn from the tutor but also to exchange views and learn from each other. Participants are encouraged to develop an action plan to put their learning into effect.
O conteúdo do curso
Primeiro dia
Course Introduction / The Supervisor’s Role
- Making an impact: what makes a great supervisor
- Roles, behaviours skills and attitudes
- Understanding the organisation
- Managing relationships
- Influencing skills
Segundo dia
Delegation & Supervisory Style/ Team-working & Leadership
- Delegating tasks and responsibilities
- Supervisory & leadership style
- Concept of empowerment
- Group dynamics and team formation
- Team roles and developing a super team
- Problem solving & decision making
Terceiro dia
Managing People & Performance
- Dimensions of performance
- Practical motivation
- Appraisal – making it work for you and your team
- Coaching and developing staff
- Skills of on-job-training
- Assertiveness and dealing with difficult people situations
Quarto dia
Managing People & Performance: Personal Effectiveness
- Criticism skills
- Disciplina
- Making time for self and others
- Planning & priority setting
- Interruptions & accessibility
Quinto dia
Improving Communication, Managing Change & Action Planning
- Overcoming the barriers and pitfalls in communication
- Understanding change
- Continuous improvement and the high impact supervisor’s role
- Creativity and implementing change
- Making a case and influencing skills
O certificado
- Certificado de conclusão AZTech para os participantes que frequentam e concluem o curso.
- Certificado ILM Endorsed para os delegados que frequentam e passam com sucesso a avaliação exigida.
QUER SABERMAIS SOBRE ESTE CURSO?
© 2024. O material publicado pela AZTech aqui apresentado está protegido por direitos de autor. Todos os direitos reservados. Qualquer cópia, distribuição, utilização, disseminação, descarregamento, armazenamento (em qualquer meio), transmissão, reprodução ou utilização não autorizada, no todo ou em parte, deste esquema do curso é proibida e constitui uma violação dos direitos de autor.
