An intensive professional development training course on

Contract Essentials –
Managing Supplier Performance

Getting What You Paid for from Contractors and Vendors

Why Choose this Training Course?

Online Training Course Overview

It’s a sad fact of life that sometimes suppliers under-perform. The process of contracting out is fraught with difficulties that will trip up the untrained or inexperienced contract manager. So, what can we do to anticipate a shortfall in service delivery standards, and arm ourselves with the tools we need to reduce the chances of failure? And how can we use these tools effectively – whether in the field of construction, the supply of equipment and materials, or in the delivery of services, to get a failing contract back on track?

This highly participative one-day online training event will help any participant who is planning a new contract, or is managing existing contracts, to consider the use of a performance framework within the contract to measure and manage supplier performance.

Who is this Training Course for?

Designed For

This AZTech online training course is suitable to a wide range of technical professionals but will greatly benefit:

  • Contracts Engineers
  • Contracts Administration Professionals
  • Contract Managers
  • Commercial Managers
  • Procurement Department members
  • Anyone responsible for negotiating, drafting and preparing contracts

The Course Content

Amongst a wide range of valuable topics, the following will be prioritised:
  • Principles of managing performance
  • Starting out with a shared approach to performance and results
  • Using Service Level Agreements to document performance standards
  • Selecting Key Performance Indicators and Scorecards
  • How does performance management differ from one contract to another?
  • Reviewing performance with the contractor
  • Contractual levers to get performance back on track

The Certificate

  • An AZTech e-Certificate for delegates who attend and complete the online training course

DO YOU WANT TOLEARN MORE ABOUT THIS COURSE?

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