An intensive professional development training course on

The Balanced Scorecard

Translating Strategy into Measurable Improvement

Why Choose The Balanced Scorecard Training Course?

Online Training Course Overview

Creating a strategy is one thing, turning it into tangible actions that deliver improved performance is quite another. Every organisation knows it needs to respond effectively to an ever-changing world; to grab new opportunities, counter threats and beat the competition. However, many fail to turn their vision for a better future into practical actions that deliver better results for their customers. What is required is a holistic approach that focuses on people, processes and customer service to deliver improved financial results. The Balanced Scorecard provides the necessary framework for doing this and allows you to monitor progress towards your objectives in real-time, so you can refine your approach as you learn from experience.

This highly practical training course will help you apply the principles of the Balanced Scorecard to empower employees, optimize internal processes, and delights customers. Ultimately, we see how to unlock the potential of your strategy to deliver bottom line benefits for your organisation.

What are the Goals?

Online Training Course Objectives

By the end of this online training course, you will be able to:

  • Build a Balanced Scorecard from scratch
  • Translate strategy into tangible results that can be measured and monitored
  • Engage and empower all employees to deliver the strategy
  • Put customer service at the heart of operations
  • Adjust and enhance strategy in line with a changing environment
  • Overcome obstacles to implementing a Balanced Scorecard in practice

Who is this Training Course for?

Designed For

This online training course is suitable to a wide range of professionals but will greatly benefit:

  • Executives
  • Department managers
  • Managers with responsibility for creating or managing a Balanced Scorecard
  • People with responsibilities for developing and managing KPIs
  • Financial officers and controllers
  • Strategic Planning Managers

How will this Training Course be Presented?

This online training course will utilise a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. 

The Course Content

  • The benefits of the Balanced Scorecard
  • Building a balanced scorecard from scratch
  • Enhancing Financial results
  • Delighting Customers
  • The Balanced Scorecard as a strategic communication tool
  • Optimising Internal Processes
  • Empowering and motivating people to play their part in delivering the strategy
  • Building Strategy Maps
  • Setting Strategic Measures (Lag and Lead)
  • Setting challenging Targets
  • Learning from case study examples and activities
  • Identifying Strategic Initiatives that focus resources where they will have the greatest impact
  • Planning for implementation of the Balanced Scorecard
  • Cascading the Balanced Scorecard across your organisation
  • Creating an ‘Executive Dashboard’ to monitor progress towards your strategic goals

Certificate and Accreditation

  • An AZTech e-Certificate will be provided to delegates who attend and complete the online training course
Do you want to learn more about this course?

Frequently Asked Questions

There are several convenient ways to register for our training programs:

  • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
  • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  info@aztechtraining.com
  • Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.

The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.

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